Annika Woodward
Duluth,MN
Summary
A dependable individual with exceptional people skills. A real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Overview
6
6
years of professional experience
Work History
Grocery Team Member
Cub Foods
03.2022 - Current
- Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
- Pleasantly greeted customers and provided prompt and courteous service.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Retrieved items for customers and verified prices.
- Maintained safe, clean and well-organized working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures adhering to safe work practices.
- Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Operated cash register to accurately process and record customer payments.
Summer Nanny
Jennifer And Joe Fitzgerald
06.2020 - Current
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Drove children to and from sports and other summer activities that they participate in.
- Helped children in whatever way they needed throughout the summer.
Administrative Assistant
Warners' Stellian Appliance Company
10.2021 - 06.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Executed record filing system to improve document organization and management.
Restaurant Hostess
Norman Quacks Everyday Chophouse
01.2020 - 09.2021
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Answered customer questions about hours, seating, and menu information.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Collected information from arriving customers to seat groups or place them on waitlist.
Server
Josephs Family Restaurant
01.2018 - 02.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
Psychology
University of Minnesota Duluth
Duluth, MN05.2026
High School Diploma -
Stillwater Area High School
Stillwater, MN06.2022
Skills
- Sanitizing Requirements
- Merchandise Stocking
- Fixing Displays
- Willingness to Learn
- Written and Oral Communications
- Seasonal Displays
- Coaching New Hires
- Removing Trash
- Credit and Debt Card Processing
- Customer Transactions
Timeline
Grocery Team Member
Cub Foods
03.2022 - Current
Administrative Assistant
Warners' Stellian Appliance Company
10.2021 - 06.2022
Summer Nanny
Jennifer And Joe Fitzgerald
06.2020 - Current
Restaurant Hostess
Norman Quacks Everyday Chophouse
01.2020 - 09.2021
Server
Josephs Family Restaurant
01.2018 - 02.2020
Psychology
University of Minnesota Duluth
High School Diploma -
Stillwater Area High School