Annika Yeh
Marlton,NJ
Summary
Proven team player from Rita's Ice, adept in enhancing customer satisfaction and streamlining operations, leading to reduced wait times and accurate orders. Strong interest in healthcare with experience in various physical therapy environments. However, more interested in dentistry, but am open to other fields. Hard-working, driven, and willing to learn.
Overview
2
2
years of professional experience
Work History
Rita's Treat Team
Rita's Ice
Marlton, NJ
04.2022 - 08.2024
- Collaborated with team members to maintain smooth operations during peak hours, resulting in shorter wait times for customers and ensuring correct orders were served
- Trained new team members on proper treat preparation techniques, company policies, and safety protocols.
- Maintained a clean and organized work environment for optimal productivity and customer experience.
- Enhanced customer satisfaction by providing efficient and friendly service at the treat station.
- Explained ice cream flavors, toppings, sundaes, and other frozen treats to customers.
- Observed health code regulations and internal policies for cleaning and sanitizing.
Volunteer at UD PT Clinic
University of Delaware-Physical Therapy
Newark, DE
02.2024 - 05.2024
- Shadowed physical therapist to gain knowledge of how physical therapy works for Neurologic and Older Adults
- Spotted patients during exercises
- Retrieved, cleaned, and set up equipment
- Encouraged and built connections with patients
- Helped score various physical tests
Volunteer at Kessler Institute for Rehabilitation
Kessler Institute for Rehabilitation Inc.
Marlton, NJ
05.2023 - 05.2024
- Shadowed physical therapist in order to gain knowledge and first-hand experience in a physical therapy environment
- Helped retrieve and clean equipment
- Encouraged and built connections with patients
Education
High School Diploma -
Moorestown Friends School
Moorestown, NJ06.2023
No Degree - Human Physiology
University of Delaware
Newark, DE05.2027
Skills
- Reliability
- Punctuality
- Cleanliness and hygiene
- Cash handling proficiency
- Customer Service
- Flexible Schedule
- Organization
- Collaboration
- Active Listening
Hobbies
- Crocheting/knitting (amigurumi, hats, scarves, etc)
- Figure skating (IJS, Collegiate)
Timeline
Volunteer at UD PT Clinic
University of Delaware-Physical Therapy
02.2024 - 05.2024
Volunteer at Kessler Institute for Rehabilitation
Kessler Institute for Rehabilitation Inc.
05.2023 - 05.2024
Rita's Treat Team
Rita's Ice
04.2022 - 08.2024
High School Diploma -
Moorestown Friends School
No Degree - Human Physiology
University of Delaware