Annika Marie Garcia
Fred Loya Insurance
Laredo,TX
2
Languages
4
years of professional experience
Resourceful Insurance Agent experienced in client relations and tailored solution delivery. Achieved effective communication and problem-solving outcomes through maintaining composure in high-pressure situations. Focused on leveraging diverse skills to transition into new industry while ensuring client safety and satisfaction.
Work History
Insurance Agent
6 Months- 40 hours per week
- Assisted clients in selecting appropriate insurance policies based on individual needs and risk factors.
- Educated clients about coverage options, terms, and conditions to enhance understanding of policy benefits.
- Resolved client inquiries and concerns promptly, fostering strong relationships through effective communication.
- Processed policy applications and renewals efficiently, ensuring compliance with company guidelines.
Lifeguard
3 Months- 40 Hours per week worked
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Educated patrons on water safety practices through engaging demonstrations and conversations.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Collaborated with team members to improve response times during drills and real incidents.
Lifeguard
3 Months- 40 Hour per week worked
- Responded promptly to emergencies, providing first aid and CPR.
- Monitored pool activities to ensure guest safety and compliance with regulations.
- Enforced facility rules and regulations to promote a safe environment for patrons.
- Maintained cleanliness and organization of pool area and surrounding facilities.
Management Assistant
11 Months- Coordinated daily administrative functions to enhance operational efficiency across departments.
- Managed scheduling and communication for executive team, ensuring timely responses and follow-ups.
- Assisted in the development of company policies and procedures to streamline operations and improve compliance.
- Conducted research and analysis to support strategic initiatives and decision-making processes.
Front Desk Receptionist
6 Months- Greeted and assisted clients, creating welcoming atmosphere at front desk.
- Answered phone calls and responded to inquiries, providing information on services and classes.
- Managed appointment scheduling using practice management software to optimize client flow.
- Processed membership applications and payments accurately, ensuring smooth onboarding for new clients.
Education
Bachelor of Arts - Psychology
- 3.5 GPA
- Honoree of Cum Laude
- 128 Hours
Associate of Arts - Psychology
- 60 Hours
High School Diploma
- Honoree of [National Honor Society]
Skills
Licensed insurance agent
Sales quotes
Account management
Customer service
Professionalism and ethics
First aid
CPR and AED training
Lifeguard certification
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Insurance Agent
Fred Loya Insurance
10.2025 - 04.2026Read More
Lifeguard
City Of Laredo
05.2024 - 08.2024Read More
Lifeguard
City Of Laredo
05.2023 - 08.2023Read More
Front Desk Receptionist
Toxic Fitness
06.2022 - 12.2022Read More
Management Assistant
Off Duty Officer Management Services LLC
05.2022 - 04.2023Read More
Texas A&M International University
Bachelor of Arts from Psychology
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Laredo Community College
Associate of Arts from Psychology
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J.W Nixon High School
High School Diploma
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