Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Annina (Nina) Betro

Canton

Summary

I am a junior at Miami University studying Nutrition and Public Health. I have worked at Chrysalis Beauty in Transition for the last four years, along with the Quarry Golf Club, for the past two years. Both jobs have helped me improve essential skills, such as communication. Communication is essential, allowing you and others to understand information better, build relationships, and connect with others. Especially as you enter the workplace, you will work alongside classmates, instructors, and coworkers. It has also helped build my strong customer service skills, which are beneficial in many aspects of life.

Overview

5
5
years of professional experience

Work History

Server

The Quarry Golf Club
East Canton
05.2024 - Current
  • Provided exceptional customer service in a fast-paced dining environment.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Assisted in training new servers on procedures and menu knowledge.
  • Accurately took orders from customers to ensure timely service.
  • Performed opening and closing duties, including setting up the dining area and restocking supplies.
  • Handled cash transactions accurately while adhering to company policies.
  • Operated POS terminals to input orders, split bills, and calculate totals.

Receptionist

Chrysalis Beauty in Transition
Canton
03.2021 - Current
  • Managed front desk operations, creating a professional environment for visitors and staff.
  • Greeted visitors and provided assistance, ensuring excellent customer service at all times.
  • Answered incoming calls, directed inquiries, and transferred calls to appropriate personnel.
  • Scheduled and confirmed appointments, while maintaining an organized calendar.
  • Maintained a clean and welcoming reception area to enhance visitor experience.
  • Handled phone messages and facilitated communication.
  • Provided prompt responses to inquiries, fostering positive relationships with clients and customers.

Cashier (Over J-Term)

Panera Bread
Canton
12.2024 - 01.2025
  • Maintained accurate cash drawer and balanced daily sales.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Collaborated with team members to enhance store operations and customer experience.
  • Operated the cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.

Education

Bachelor of Science - Nutrition & Public Health (3.62 GPA)

Miami University
Oxford, OH

Skills

  • Team collaboration
  • Multitasking and organization
  • Strong work ethic
  • Exceptional customer service
  • Reliable
  • Respectful
  • Flexible
  • Positive attitude

Affiliations

  • Greek Life
  • Cincy Smiles
  • Volleyball Team Manager

Timeline

Cashier (Over J-Term)

Panera Bread
12.2024 - 01.2025

Server

The Quarry Golf Club
05.2024 - Current

Receptionist

Chrysalis Beauty in Transition
03.2021 - Current

Bachelor of Science - Nutrition & Public Health (3.62 GPA)

Miami University

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