Annisa Gray
St Louis,MO
Summary
Dynamic professional with a proven track record in enhancing customer experiences and sales outcomes, notably at Ross Dress for Less. Expert in merchandise management and customer relations, adept at upselling strategies and efficient cash handling. Elevates shopping environments through meticulous organization and engaging service, driving repeat business and adherence to company policies.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Fitting Room Attendant
Ross Dress for Less
Florissant, MO
04.2024 - 05.2024
- Greeted customers and provided excellent customer service.
- Maintained the fitting room area in an orderly fashion, including hanging up clothes and organizing merchandise.
- Assisted customers with finding clothing items that fit their size, style preference, and budget.
- Ensured all apparel was folded neatly and placed back on shelves after each use.
- Informed customers of any sales or promotions available.
- Monitored customer activity in the fitting room area to ensure security protocols were being followed at all times.
Warehouse Worker
Amazon
Hazelwood, MO
11.2023 - 02.2024
- Assembled orders according to customer requests.
Sales Associate
Dollar Tree
Florissant, MO
11.2022 - 11.2023
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
Stocker/Cashier
Walmart
Bridgeton, MO
11.2021 - 08.2022
- Stocked shelves with newly arrived products.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Answered customer inquiries regarding store policies and procedures.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
McCluer Highschool
Florissant, MO05-2023
Skills
- Company policy adherence
- Merchandise counting
- Shopping experiences
- Returns processing
- Locating items
- Cross-selling expertise
- Cashiering
- Cash handling experience
- Fitting room procedures
- Customer relations skills
- Upselling strategies
- Basic housecleaning
- Brand expertise
Affiliations
- I love to sing & dance
Languages
English
Professional
Spanish
Limited
Accomplishments
- I won minor awards during my school time
Certification
- I do not have any certifications
Timeline
Fitting Room Attendant
Ross Dress for Less
04.2024 - 05.2024
Warehouse Worker
Amazon
11.2023 - 02.2024
Sales Associate
Dollar Tree
11.2022 - 11.2023
Stocker/Cashier
Walmart
11.2021 - 08.2022
High School Diploma -
McCluer Highschool