Annmarie Anglemyer
Tucson,AZ
Summary
Compassionate, certified clinical medical assistant with a background in providing support to physicians, bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes, resulting in more efficient patient flow, and enhanced care delivery. Friendly and helpful in patient interactions to improve satisfaction ratings, and patient loyalty.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Banner University Medical Center Cancer Center
Tucson, AZ
09.2022 - Current
- Maintained accurate documentation of patient records in accordance with HIPAA guidelines.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Led patients to exam rooms, answered general questions, and prepared patients for the physician by explaining the process and obtaining written consent.
- Ordered laboratory tests and interpreted results in collaboration with healthcare team members.
- Assisted back-office patient processes to reduce office wait times.
- Contacted medical facilities to schedule patients for admission.
- Documented notes during patient visits.
- Participated in continuing education courses relevant to clinical medical assisting duties.
- Assisted rooming staff by maintaining cleanliness and replenishing supplies.
- Measured vital signs after each procedure.
- Cleaned and maintained medical equipment following procedures and standards.
- Organized charts, documents and supplies to maintain team productivity.
- Prepared treatment rooms by stocking supplies and ensuring sterile instruments were available.
- Verified appointment times with patients, prepared charts, and consent forms.
- Educated patients about surgery, procedures, and physicians' instructions. Assisted with the pre-operative preparation of patients, including providing instruction about post-operative care plans.
- Preformed a time-out prior to each procedure.
- Positioned patients properly during examination or treatment for comfort and safety.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Assisted with procedures such as fine needle aspiration of the thyroid nodule and lymph nodes, fiberoptic laryngoscopy, radiofrequency ablation, and lipoma removal.
- Cross-trained in rooming, assisting with vitals, and patient intake.
- I transitioned into a front office position while obtaining back-office skills, assisting when needed.
- Created a guidebook for sterile instrument identification and processing protocol.
- Embraced expanded roles and obligations.
Medical Assistant
Northwest Allied Physicians
Tucson, AZ
07.2019 - 08.2022
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Contacted medical facilities to schedule patients for admission.
- Educated patients about medications, procedures and physician's instructions.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Administered medications under physician's supervision.
- Changed dressings on wounds to prevent infection and check for healing.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Processed phone-in prescription refills efficiently.
- Organized patient charts before each day's clinic sessions began.
- Administered injections, medications and treatments as directed by the physician.
- Collected samples from patients for laboratory testing purposes.
- Registered new patients into practice management software program accurately entering demographic information.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Prepared treatment rooms for patient examinations.
- Responded to patient callbacks and phone-in prescription refill requests.
- Organized patient charts before each day's clinic sessions began.
- Operated the electrocardiogram (EKG) to administer diagnostic tests.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Attained and persistently sustain Clinical Medical Assistant Certification.
Medical Assistant
El Rio Health Center
Tucson, AZ
05.2014 - 07.2019
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Educated patients about medications, procedures and physician's instructions.
- Contacted medical facilities to schedule patients for admission.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Administered medications and vaccines under physician's supervision.
- Changed dressings on wounds to prevent infection and check for healing.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Administered injections, medications and treatments as directed by the physician.
- Collected samples from patients for laboratory testing purposes.
- Registered new patients into practice management software program accurately entering demographic information.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Prepared treatment rooms for patient examinations.
- Organized patient charts before each day's clinic sessions began.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Documented notes during patient visits.
- Worked with pediatric patients administering vaccines and documenting in state database
Education
Medical Assisting Diploma - Healthcare
Brown Mackie College
Tucson05-2014
Externship - Medical Assistant
La Paloma Medical Group
Tucson, AZ05-2014
Skills
- Vital signs monitoring
- Specimen collection and processing
- Immunization administration
- Patient intake process
- Patient scheduling
- EKG monitoring
- Clinical documentation
- Physician support
- Infection control procedures
- Professionalism and ethics
- HIPAA compliance
- Direct care
- Medical transcription
- Medical history recording
- Appointment setting
- Adaptable and flexible
- Medical terminology proficiency
- Interpersonal communication
- Organizational skills
- Dependable and responsible
- Flexible and adaptable
- Problem-solving
- Calm under pressure
- Team building
- Cultural awareness
- Wound cleansing
- Wound care teamwork
- Compression therapy
- Patient positioning
- Wound irrigation
- Wound dressing
- Collaborative care
- Wound care communication
- Pressure ulcer prevention
Affiliations
- knitting
- hiking
- exercising
- reading
Accomplishments
- preceptor
- Focus recognitions
Certification
- CPR/AED
- Certification in medical assisting
Timeline
Certified Clinical Medical Assistant
Banner University Medical Center Cancer Center
09.2022 - Current
Medical Assistant
Northwest Allied Physicians
07.2019 - 08.2022
Medical Assistant
El Rio Health Center
05.2014 - 07.2019
Medical Assisting Diploma - Healthcare
Brown Mackie College
Externship - Medical Assistant
La Paloma Medical Group