Ann Marie Anstine
Beaverton,OR
Summary
Professional with experience in customer service leadership, prepared for this role. Skilled in team collaboration, conflict resolution, and driving performance improvement. Strong focus on achieving results and adapting to changing needs. Known for reliability, communication skills, and fostering positive team environment.
Overview
31
31
years of professional experience
Work History
Janitorial Supervisor
Silver Birch Kitchen & Lounge
07.2024 - Current
- Managed inventory of cleaning supplies, ensuring adequate stock levels while minimizing waste and costs.
- Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
- Prepared and presented reports of hours worked, staff assignments, and tasks and duties performed to properly allocate department expenses and maintain budget.
- Improved cleanliness and organization of facilities by implementing effective janitorial procedures and protocols.
- Assessed facility needs, recommending appropriate cleaning solutions and methods for optimal results.
- Cultivated a strong reputation for exceptional janitorial services by consistently exceeding client expectations through meticulous attention to detail.
Janitorial Assistant
CBM Systems
03.2024 - Current
- Enhanced cleanliness by performing regular sweeping, mopping, and vacuuming tasks.
- Improved overall appearance of the facility with thorough dusting and polishing procedures.
- Maintained a healthy environment by disinfecting surfaces and removing trash daily.
- Promoted safety by promptly addressing spills and other potential hazards.
- Assisted with inventory management for cleaning supplies, ensuring adequate stock levels.
- Assisted in the training of new janitorial assistants on department policies, procedures, and safe work practices.
- Managed time efficiently while adhering to a strict schedule of daily, weekly, and monthly cleaning tasks to keep facilities looking their best at all times.
Event Coordinator
Palmer?Wirfs & Associates
06.1994 - 03.2018
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
- Developed creative marketing materials that generated interest and boosted event attendance.
- Brainstormed and implemented creative event concepts and themes.
- Enhanced attendee experience by meticulously planning and executing event logistics.
- Conducted post-event analysis, identifying areas of improvement for future events.
Education
Associate of Arts - Business Administration
Mt. Hood Community College
Gresham, OR04-1992
Skills
- Staff training
- Inventory management
- Cleaning protocols
- Equipment maintenance
- Time management
- Quality assurance
- Customer service
- Problem solving
- Team leadership
- Effective communication
- Attention to detail
- Cleaning expertise
- Supervisory experience
- Work scheduling
Timeline
Janitorial Supervisor
Silver Birch Kitchen & Lounge
07.2024 - Current
Janitorial Assistant
CBM Systems
03.2024 - Current
Event Coordinator
Palmer?Wirfs & Associates
06.1994 - 03.2018
Associate of Arts - Business Administration
Mt. Hood Community College
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