AnnMarie Burke
Derry,NH
Summary
Experienced Chauffeur with over 8 years experience, highly effective at keeping important clients happy. Extremely professional, discreet and friendly. Proficient in safe operations, passenger transportation and GPS mapping. Outstanding safety record and consistently requested by repeat customers for regular transportation.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Office Manager/Dispatcher/Driver
Luxury Limo-Windham, NH
07.2020 - Current
- Professional Chauffeur and office manager for a busy transportation company with 8 + years experience and a spotless driving record.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Achieved high levels of client retention through consistent professionalism, discretion, and dedication to quality service.
- Ensured passenger safety by adhering to traffic laws and regulations at all times.
- Built lasting relationships with clients through exceptional customer service and attentiveness to their needs.
- Managed diverse itineraries, adapting quickly to schedule changes and last-minute requests from clients.
- Enhanced client satisfaction by providing punctual, reliable transportation services and maintaining a professional demeanor.
- Utilized GPS technology effectively for accurate navigation and route planning in varying traffic conditions.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Managed teams of drivers, shift schedules and reservation calendars.
- Delivered passengers to destinations safely and on time.
Office Manager/Dispatcher/Driver
TML Transportation-Derry, NH
05.2015 - 07.2020
- Professional Chauffeur and office manager for a busy transportation company.
- Enhanced client satisfaction by providing timely and professional transportation services.
- Safely transported VIPs, executives, celebrities or individuals with special requirements while respecting their privacy concerns.
- Handled sensitive situations discreetly to maintain client confidentiality and privacy.
- Increased repeat business by developing strong relationships with clients through excellent communication skills.
- Adhered to company policies and local laws at all times, ensuring safe transportation for all clients.
- Navigated various GPS systems and mobile apps efficiently to optimize route planning and scheduling.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Arrived on time to customer appointments.
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
Assembly C
Raytheon Missiles & Defense-Andover, MA
08.2008 - 04.2015
- Microscopic soldering, assembly of wiring harness, wire splicing, lacing, crimping, soldering of wires to circuit boards, some inspection.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Notified supervisor of issues with equipment or production.
- Collaborated with team members to meet production goals and maintain a safe, clean work environment.
- Completed assigned tasks quickly to decrease production time.
- Assisted in training new employees, providing guidance on proper techniques and safety protocols.
- Followed detailed assembly instructions, processes, and procedures.
Education
High school diploma -
Malden High School
Malden, MA06.1990
Skills
- Office Management
- Chauffeur
- Accounts Payable
- Accounts Receivable
- Soldering (7 years)
- Customer service (30 years)
- Bartending (10 years)
- Food Service (10 years)
Certification
Driver's License
Additional Information
In addition to my current office/chauffeur position and past manufacturing experience, I have over 30 years in various customer service rolls. From calls centers to retail, restaurants, function facilities and private suites.
Timeline
Office Manager/Dispatcher/Driver
Luxury Limo-Windham, NH
07.2020 - Current
Office Manager/Dispatcher/Driver
TML Transportation-Derry, NH
05.2015 - 07.2020
Assembly C
Raytheon Missiles & Defense-Andover, MA
08.2008 - 04.2015
High school diploma -
Malden High School
Driver's License
Similar Profiles
David HardyDavid Hardy
Customer Associate / To Go at Shaws-Windham, NHCustomer Associate / To Go at Shaws-Windham, NH
Danyil KazchukDanyil Kazchuk
Bartender at Windham Grand Mirabello Luxury HotelBartender at Windham Grand Mirabello Luxury Hotel
Ann Marie BurkeAnn Marie Burke
Office Manager/Dispatcher/Driver at Luxury Limo and TransportationOffice Manager/Dispatcher/Driver at Luxury Limo and Transportation