Ann Marie Dela Cruz-Asis
San Jose,CA
Summary
Recreation professional with progressive experience in senior services, program administration, and staff supervision, seeking the Recreation Supervisor position with the City of Milpitas. Skilled in operations oversight, staff leadership, program management, and delivering inclusive, high-quality services for older adults.
Overview
10
10
years of professional experience
Work History
Acting Recreation Supervisor – Senior Center
City of Milpitas, Barbara Lee Senior Center
Milpitas, USA
07.2025 - Current
- Provide leadership and operational oversight for the Senior Center to ensure safe, efficient, and high-quality service delivery.
- Supervise full-time and part-time staff, including scheduling, work assignments, training, coaching, and performance feedback.
- Support personnel administration in coordination with Human Resources, including onboarding and compliance.
- Coordinate with Finance, HR, and Public Works on budgeting, purchasing, contracts, and facility needs.
- Ensure compliance with City policies, safety procedures, and departmental standards.
- Assist with planning, implementation, and evaluation of recreational, educational, and wellness programs.
- Provide leadership during emergencies and operational challenges to ensure continuity of services.
- Respond to public inquiries and maintain positive relationships with members and community partners.
Senior Center Program Coordinator
City of Milpitas, Barbara Lee Senior Center
Milpitas, USA
01.2020 - Current
- Plan, coordinate, and administer recreational, educational, cultural, wellness, and technology programs for older adults.
- Administer the Santa Clara County Senior Nutrition Program (SNP), including vendor coordination, compliance, reporting, and staff/volunteer support.
- Manage program logistics, registrations, scheduling, and participant communications.
- Reintroduced and expanded the Senior Center day trip program, coordinating transportation, budgeting, and participant safety.
- Recruit, train, schedule, and recognize volunteers supporting daily operations and special events.
- Develop and maintain partnerships with community organizations and service providers.
- Coordinate outreach and educational presentations to increase awareness of services.
- Assist with budget tracking, purchasing requests, and contract documentation.
- Support front desk operations, room scheduling, and customer service standards.
- Assist with administration of the Cesar Chavez and Delano Manongs Community Gardens, including waitlists and compliance communication.
- Prepare marketing materials, activity guide descriptions, and newsletter content.
Senior Events & Engagement Specialist
City of Milpitas, Barbara Lee Senior Center
Milpitas, USA
01.2016 - 01.2020
- Assisted with planning and coordination of programs, classes, and special events for older adults.
- Supported logistics for events and day trips, including registrations and on-site coordination.
- Provided front-line customer service and support to senior center members.
- Conducted outreach to promote programs and increase participation.
- Assisted with volunteer coordination and event support.
- Maintained attendance records and basic program documentation.
Education
De Anza College
Skills
- Program management and implementation
- Budget administration
- Staff supervision and operational oversight
- Compliance monitoring
- Volunteer coordination and event planning
- Effective communication and teamwork
- Attention to detail
- Contract management
- Recreational activities and team collaboration
Timeline
Acting Recreation Supervisor – Senior Center
City of Milpitas, Barbara Lee Senior Center
07.2025 - Current
Senior Center Program Coordinator
City of Milpitas, Barbara Lee Senior Center
01.2020 - Current
Senior Events & Engagement Specialist
City of Milpitas, Barbara Lee Senior Center
01.2016 - 01.2020
De Anza College