Summary
Overview
Work History
Education
Skills
Timeline
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Annmarie Marx

Mount Juliet,TN

Summary

Detail-oriented Assistant Food Service Manager/Server with a solid track record at Momo's Pizza, adept in conflict resolution and customer service. Excelled in maintaining a positive work environment through optimism, discernment, and altruism. Consistently enhanced dining experiences through ensuring stellar service all while boosting operational efficiency. Proven expertise in interpersonal communication, team leadership and multitasking. Life experience, overcoming hardships and lessons in humility have provided the most useful assets, as all came with opportunity.

Overview

25
25
years of professional experience

Work History

Retail Worker

Goodwill Industries of Middle TN
Mount Juliet, TN
04.2024 - 02.2025
  • Adhered to all safety regulations when handling hazardous materials such as chemicals or sharp objects.
  • Completed assigned training to stay updated on important policies and procedures.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Provided training and support to new staff members.
  • Maintained attractive merchandise displays to maximize purchases.
  • Restocked and organized shelves during slow periods to maintain store appearance.
  • Prepared merchandise for purchase or rental.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Supported other departments within the store when needed during busy periods or shortages in staff.
  • Worked primarily in hardware production sorted donated items decided which to price and which to send to outlet

Assistant Manager

Momos Pizza
Tallahassee, FL
02.2001 - 12.2005
  • Assisted in
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Ensured compliance with safety regulations and company policies.
  • Managed customer service inquiries and complaints in a timely manner.
  • Resolved conflicts between team members in an effective manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Provided guidance and support to junior staff members on daily tasks

Wait Staff Member

Momo's Pizza
Tallahassee, FL
02.2000 - 12.2005
  • Greeted and welcomed customers, providing them with menus.
  • Ensured that all orders were taken correctly and in a timely manner.
  • Provided excellent customer service to guests, ensuring they had an enjoyable experience.
  • Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
  • Performed opening and closing duties such as restocking supplies, cleaning floors.
  • Managed multiple tasks simultaneously while remaining organized under pressure.

Cashier

Sam's Club
New Port Richey, FL
06.2000 - 02.2001
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

Associate of Arts - Nursing

Tallahassee Community College
Tallahassee, FL
12-2005

Skills

  • Interpersonal communication
  • Conflict resolution
  • Customer service
  • Food safety compliance
  • Sanitation standards

Timeline

Retail Worker

Goodwill Industries of Middle TN
04.2024 - 02.2025

Assistant Manager

Momos Pizza
02.2001 - 12.2005

Cashier

Sam's Club
06.2000 - 02.2001

Wait Staff Member

Momo's Pizza
02.2000 - 12.2005

Associate of Arts - Nursing

Tallahassee Community College

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Annmarie Marx