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ANNMARIE THOMPSON
Social Service Manager
Bronx,NY
Work Preference
Summary
Dedicated social worker with extensive expertise in social justice issues and a deep understanding of the systems impacting marginalized communities. Committed to designing and implementing innovative programs that empower and uplift communities in need. A collaborative and analytical advocate, skilled in forging strategic partnerships, championing client rights, and driving meaningful change for those facing adversity. Passionate about fostering inclusive environments that promote equity and social well-being.
Overview
1
1
Certification
26
26
years of professional experience
Work History
HBPC Social Worker
Department of Veterans Affairs
Bronx, NY
08.2025 - Current
- Facilitated detailed psychosocial assessments in home settings for medically complex veterans, addressing mental health needs, social support availability, caregiver readiness, safety considerations, and environmental risk factors.
- Conducted comprehensive case management and counseling sessions focused on supporting veterans and caregivers through illness adjustment, caregiver stress, grief coping, and end-of-life challenges.
- Engaged in interdisciplinary discussions with medical staff to align care strategies and optimize treatment outcomes.
- Conducted thorough assessments of potential abuse, neglect, and exploitation, ensuring safe living conditions and addressing caregiver strain through appropriate referrals.
- Provided comprehensive guidance to veterans and families regarding advance care planning, health care proxies, and available community-based support resources.
- Coordinated services such as home care, respite, meal delivery, transportation, housing assistance, benefits navigation, and financial resource linkage. Assisted individuals in accessing vital services including home care, respite, meal delivery, transportation, housing assistance, benefits navigation, and financial resources.
- Facilitated timely and accurate EMDR documentation to uphold compliance with VA standards and regulatory requirements.
Social Worker
HUD - VASH
02.2024 - Current
- Executed inspections of HUD-VASH apartments to uphold safety standards and support veterans' housing needs.
- Coordinated accurate data collection and prompt submissions to maintain compliance for HUD-VASH program participants.
- Facilitated comprehensive client assessments and resource management within HUD-VASH framework to improve service delivery for veterans.
- Coordinated referrals for veterans to VA medical center, enhancing their access to critical healthcare services.
- Documented patient and family contacts in medical charts, facilitating seamless continuity of care and effective communication among healthcare providers.
- Conducted comprehensive psychosocial assessments to determine needs of veterans and families.
ACT Team Social Worker/Consultant
North Central Bronx Hospital
Bronx, NY
05.2022 - 08.2023
- Delivered community-based treatment support to individuals diagnosed with serious mental health disorders.
- Delivered person-centered treatment to enhance patient care and satisfaction.
- Conducted comprehensive psychosocial assessments and generated detailed reports.
- Developed and executed comprehensive treatment plans for patient care.
- Executed regular mental status evaluations to monitor cognitive and emotional health.
- Collaborated in daily interdisciplinary meetings to provide updates on client development and progress.
- Delivered mental health first aid and crisis management support to individuals in need.
- Ensured accuracy and timeliness of progress notes to support patient care documentation in EMDR.
Lead Social Worker/Case Planner
Rising Ground/Mother & Child Program
Bronx, NY
12.2018 - 05.2022
- Facilitated monthly face-to-face meetings with in-house and trial discharge clients to address service plan and permanency planning goals.
- Facilitated case management activities to enhance service delivery and client outcomes.
- Conducted assessments of psychosocial needs and referred individuals to appropriate services as required. Provided support through service referrals based on assessed psychosocial needs.
- Established and maintained partnerships with community resources to optimize client planning processes.
- Engaged in court proceedings to ensure accurate documentation and completion of programmatic reports.
- Executed field visits to evaluate service delivery and identify client needs.
- Engaged in multiple programmatic meetings to drive strategic discussions and decision-making.
Medicaid Compliance Coordinator
Astor Services for Children and Families
Bronx, NY
02.2018 - 12.2018
- Implemented technology solutions to oversee compliance within care management programs and outpatient clinics.
- Facilitated ongoing collaboration with administrative and clinical care management teams to uphold Medicaid compliance standards.
- Conducted comprehensive audits of electronic records for care management and outpatient clinics.
- Analyzed data and prepared detailed monthly audit outcome reports for stakeholder review.
- Organized and participated in external and internal meetings to foster collaboration.
- Managed a team of two staff members to enhance productivity and maintain quality standards.
Care Manager
Catholic Guardian Services
New York, NY
12.2016 - 02.2018
- Facilitated coordination of medical and mental health services to enhance client well-being.
- Conducted comprehensive initial and ongoing needs assessments to identify optimal care management levels.
- Evaluated and adjusted client care plans to ensure alignment with individual health needs and goals.
- Strengthened client well-being by effectively assessing and addressing various health service needs. Enhanced access to community services by facilitating targeted referrals for emotional and social support. Improved client transitions through comprehensive evaluations of wellness and mental health care requirements.
Child Protective Specialist
Administration for Children’s Services
New York, NY
02.2015 - 04.2016
- Executed comprehensive investigations into child abuse and maltreatment cases.
- Executed risk evaluation procedures and coordinated urgent interventions for at-risk children.
- Engaged in diverse court proceedings to support legal processes.
- Managed electronic database by maintaining comprehensive progress notes to support effective case management.
- Facilitated collateral interviews with diverse sources to gather comprehensive insights.
Case Manager/Consultant (Contracted Position)
New York City Housing Authority
New York, NY
11.2013 - 02.2015
- Oversaw caseload of 46 families impacted by Hurricane Sandy, facilitating their relocation process.
- Performed comprehensive assessments during home visits to enhance client support services.
- Facilitated relocation coordination by scheduling rental interviews and accompanying tenants throughout the process.
- Supported families in navigating and integrating into local community resources.
- Facilitated aftercare services to assist families in navigating challenges following relocation.
- Ensured timely maintenance of case notes and comprehensive tracking of case data to support case management.
Residential Counselor
Residential Youth Services
Alexandria, VA
02.2009 - 10.2011
- Facilitated a safe and supportive atmosphere for female youth aged 13 to 18 with trauma backgrounds within an independent living group home program.
- Facilitated weekly psychoeducational groups to enhance participant understanding and coping strategies.
- Documented daily progress notes and monthly reports regarding youth adjustments and treatment plans. Assisted in creating comprehensive documentation on youth treatment plans and progress assessments. Maintained accurate records of daily and monthly evaluations of youth's adaptation and therapeutic strategies.
- Provided timely crisis intervention to support individuals in distress and facilitate resolution.
Youth Counselor 1
New York State Office of Children and Family Services
Brooklyn, NY
01.2007 - 10.2008
- Managed court-adjudicated youth cases
- Monitored and documented progress of youth in compliance with state regulations.
- Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
- Developed individualized treatment plans to address youth behavioral and emotional needs.
- Implemented evidence-based practices enhancing program effectiveness and client outcomes.
- Conducted family assessments to engage parents in the counseling process actively.
- Evaluated youth behavior and delivered support strategies aimed at promoting positive transformation.
- Provided crisis intervention and emotional support to youth.
- Led weekly psycho-educational groups aimed at fostering anger replacement techniques, victim awareness, life skills, and moral recognition. Oversaw participant engagement and progress in sessions designed to build critical emotional and practical skills. Facilitated transformative discussions that encouraged personal growth and moral reasoning among group members.
- Oversaw facility operations twice weekly as on-duty administrator to maintain efficient service delivery.
Interim Program Director
Girls and Boys Town
Newark, NJ
05.2003 - 01.2004
- Managed shift supervisors to maintain high standards of operational efficiency and foster team productivity.
- Analyzed and documented staff-related incidents involving youth and program compliance to ensure organizational integrity.
- Directed financial oversight of facility budget and conducted thorough internal audits to enhance operational efficiency.
- Recruited and hired personnel
- Facilitated monthly staff meetings to enhance collaboration and address team objectives.
- Facilitated collaboration with contracted agencies to coordinate youth placements in the program.
- Executed crisis intervention strategies and conducted comprehensive suicide risk assessments.
- Conducted assessments and implemented improvements to ensure high consumer satisfaction with program services.
- Oversaw program operations to optimize service delivery and achieve organizational objectives.
- Led interactive training sessions focused on skill development and increasing overall operational effectiveness.
Shift Supervisor
Girls and Boys Town
04.2002 - 05.2003
- Supervised six direct care workers to ensure high-quality support and care delivery.
- Facilitated weekly staff development consultation meetings to enhance team skills and performance.
- Executed behavior modification model by conducting daily staff observations of the implementation of the behavior modification model
- Facilitated staff performance evaluations to identify strengths and areas for development.
- Implemented crisis intervention protocol
Youth Counselor
Girls and Boys Town
New York, NY
12.1999 - 04.2002
- Managed supervision and support for female adolescent detainees aged 13–18 to ensure a safe and structured environment.
- Designed targeted treatment strategies to address individual behavioral needs and promote therapeutic progress.
- Led daily psycho-education group
- Executed crisis intervention strategies to stabilize situations and ensure safety.
Education
Master of Social Work- LMSW - Social Work
Fordham University
New York 01-2022
Skills
- Compassionate
- Case management
- Client advocacy
- Conflict resolution
- Efficient under pressure
- Attention to detail
- Multidisciplinary team collaboration
- Crisis intervention
- Risk assessment
- Motivational interviewing
- Multicultural competence
- Child welfare expertise
Certification
- LMSW April 2022
- SBIRT - Certification (Screening, Brief Intervention, and Referral to Treatment for Substance Use)
Timeline
HBPC Social Worker
Department of Veterans Affairs
08.2025 - Current
Social Worker
HUD - VASH
02.2024 - Current
ACT Team Social Worker/Consultant
North Central Bronx Hospital
05.2022 - 08.2023
Lead Social Worker/Case Planner
Rising Ground/Mother & Child Program
12.2018 - 05.2022
Medicaid Compliance Coordinator
Astor Services for Children and Families
02.2018 - 12.2018
Care Manager
Catholic Guardian Services
12.2016 - 02.2018
Child Protective Specialist
Administration for Children’s Services
02.2015 - 04.2016
Case Manager/Consultant (Contracted Position)
New York City Housing Authority
11.2013 - 02.2015
Residential Counselor
Residential Youth Services
02.2009 - 10.2011
Youth Counselor 1
New York State Office of Children and Family Services
01.2007 - 10.2008
Interim Program Director
Girls and Boys Town
05.2003 - 01.2004
Shift Supervisor
Girls and Boys Town
04.2002 - 05.2003
Youth Counselor
Girls and Boys Town
12.1999 - 04.2002
Master of Social Work- LMSW - Social Work
Fordham University