Ann Marie Trott
York
Summary
Efficient data entry professional promotes skills in data entry, database management, and customer service. Proven ability to accurately and efficiently enter data into a variety of database systems. Skilled in troubleshooting database issues and providing technical support to customers. Detail-oriented professional experienced in medication preparation and customer service. Demonstrates strong interpersonal and problem-solving skills. Hardworking team player skilled in data entry and pharmacy compliance.
Professional healthcare administrator with extensive experience in patient registration processes, data accuracy, and customer service. Strong focus on team collaboration, adapting to change, and delivering results. Skilled in patient data entry, insurance verification, and maintaining confidentiality, with excellent communication and problem-solving abilities. Highly reliable and prepared to contribute effectively to dynamic healthcare environment.
Diligent with solid background in patient registration and administrative tasks. Successfully managed patient intake processes and ensured accurate data entry, contributing to streamlined operations. Demonstrated proficiency in patient communication and organizational skills, enhancing overall service quality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Registration Specialist
Orthopedic Institute of Pennsylvania
10.2024 - Current
- Managed high-volume patient traffic during peak hours, prioritizing tasks to maintain efficient workflow.
- Provided exceptional customer service, addressing patient concerns and answering questions promptly and professionally.
- Strengthened relationships with healthcare providers by coordinating pre-authorization requirements for various procedures.
- Improved patient satisfaction by efficiently registering patients and verifying their insurance information.
- Collaborated with other departments to ensure a seamless transition from registration to treatment for patients.
- Implemented an appointment reminder system that resulted in improved attendance rates for scheduled appointments.
- Facilitated referral management, ensuring timely follow-up appointments for comprehensive care coordination.
data entry
final notice
03.2022 - 10.2023
- Compiling and sorting data
- Transcribing audio files into text
- Fact-checking articles and manuscripts
- Reviewing data for incomplete or inconsistent information
- Entering raw data into a spreadsheet, document or database
- Merging files to update outdated or incomplete data
- Typing speed and accuracy
- Communication skills
General Manager
sweet frog
06.2021 - 03.2022
- Performed data entry tasks
- Demonstrated ability to supervise data entry staff and ensure accuracy of data entry tasks
- Performed data entry accurately and efficiently
- Performed data entry and document scanning
- Assisted customers with data entry into the registry system, providing guidance on best practices for data entry accuracy
- Built and maintained relationships with vendors and suppliers
- Recruited team members to maintain adequate staffing levels
- Provided coaching and mentoring support for employees at all levels of the organization
- Used customer feedback for improving operations and building brand loyalty
- Monitored store performance and identified opportunities for improvement
Education
High School Diploma -
North Harford High school
05.2009
Skills
- HIPAA compliance
- Strong organization
- Patient scheduling
- Insurance verification
- Data entry
- Patient confidentiality
- Medical terminology proficiency
- Medical terminology
- Medical coding
References
Megan Johnson:
- 717-934-0492
- megan.johnson79@yahoo.com
Lauren Trovinger:
- 717-813-1417
- laurentrovinger@gmail.com
Sandra Blevins:
- 443-787-6632
Certification
- Certified Medical Technician(CMT)
- Certified Medication Aide (CMA)
- CPR
- Special Needs Care Certification
Timeline
Patient Registration Specialist
Orthopedic Institute of Pennsylvania
10.2024 - Current
data entry
final notice
03.2022 - 10.2023
General Manager
sweet frog
06.2021 - 03.2022
High School Diploma -
North Harford High school
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