Summary
Overview
Work History
Education
Skills
Timeline
Generic

Annsley Fulgham

Fairfield,PA

Summary

Reliable and customer- focused professional with experience in customer/ guest services, and hospitality. Skilled in communicating clearly, handling monetary transactions, computer applications, data entry, and multitasking. Experienced in assisting customers, answering phone calls, and providing friendly professional service. Ability to maintain an organized and welcoming environment with attentiveness and patience.

Overview

8
8
years of professional experience

Work History

Waitress

TGI Fridays
Gettysburg, Pennsylvania
05.2023 - Current
  • Provide friendly, attentive service and help create a clean, welcoming environment for guests
  • Communicate clearly with customers and coworkers to support a positive dining experience
  • Process customer payments and handle monetary transactions accurately
  • Resolve guest concerns with a calm, solution-focused approach.

Waitress/ Bartender

The Livery
Gettysburg, Pennsylvania
11.2022 - 05.2023
  • Welcomed customers and delivered courteous service in a fast-paced environment.
  • Communicated with guests and staff to help service run smoothly.
  • Handled customer payments and monetary transactions.
  • Adapted to changing needs and assisted with tasks in other areas of the restaurant.

Customer Service/Restaurant Hostess

The Upper Crust
Gettysburg, Pennsylvania
10.2021 - 05.2022
  • Helped create an enjoyable, welcoming atmosphere for customers.
  • Communicated with guests clearly and professionally.
  • Maintained a clean environment for customers and staff and handled customer payments.

Customer Service Representative

Ski Liberty
Fairfield , PA
12.2018 - 02.2020
  • Used computer skills, numeracy, and problem solving to support daily customer service tasks.
  • Supported a calm work environment for customers and coworkers.
  • Handled cash and monetary transactions.

Education

High School Diploma -

Fairfield Area Highschool
Fairfield, PA
06-2022

Some College (No Degree) - Early Childhood Education And Development

Gettysburg Area Highschool
Gettysburg, PA

Some College (No Degree) - General Studies

Harrisburg Area Community College
Harrisburg, PA

Skills

  • Customer Service and guest regulations
  • Payment transactions and cash handling
  • Computer skills
  • Product knowledge and upselling
  • Time management
  • Team collaboration
  • Verbal and written communication
  • Strong multitasking

Timeline

Waitress

TGI Fridays
05.2023 - Current

Waitress/ Bartender

The Livery
11.2022 - 05.2023

Customer Service/Restaurant Hostess

The Upper Crust
10.2021 - 05.2022

Customer Service Representative

Ski Liberty
12.2018 - 02.2020

High School Diploma -

Fairfield Area Highschool

Some College (No Degree) - Early Childhood Education And Development

Gettysburg Area Highschool

Some College (No Degree) - General Studies

Harrisburg Area Community College
Annsley Fulgham