Summary
Overview
Work History
Education
Skills
Timeline
Generic

Annsley Roney

Lakeland,FL

Summary

Hardworking high school and College student seeking part time employment opportunities with experience in fast paced customer services industry, the legal sector and food industry. Each experience required exceptional interpersonal communication and customer service excellence.

Overview

5
5
years of professional experience

Work History

Volunteer

Polk County Teen Court Division
05.2023 - Current
  • Strong interpersonal communication skills required to convey information to others.
  • Guide and assign individuals to tools and resources necessary for healing.
  • Required to represent judicial system positively and professionally while providing community with much-needed services.
  • Mentoring of new volunteers, fostering supportive and inclusive team environment.

Customer Services Sales Associate

Tan2Win
03.2019 - 10.2022
  • Organized racks and shelves to maintain service area visual appeal.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Answered customer questions about tan package services and pricing.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Performed customer check in procedures for appointments.
  • Gave customers specific instructions on tanning procedures and expectation.

Intern

Sweet Dee's Cupcakery
04.2021 - 09.2021
  • Practiced food safety and handling.
  • Prepared pastry items in accordance with standards of quality, taste and presentation.
  • Baked and decorated cakes for sale in bakery.
  • Changed and sanitized kitchen items to avoid cross contamination.
  • Greeted customers, answered their questions regarding bakery items, ingredients and cost.


Education

Bachelor of Science - Psychology

Excelsior University
Albany, NY
05.2026

High School Diploma -

Our Way Homeschool
Lakeland Florida
05.2025

Skills

  • Positive Attitude
  • Excellent Teamwork and Collaboration
  • Very Organized and Efficient
  • Flexible Schedule
  • Attention to Detail
  • Public Speaking Experience
  • Professional Appearance
  • Adaptable and Dependable
  • Extensive Customer Service Experience

Timeline

Volunteer

Polk County Teen Court Division
05.2023 - Current

Intern

Sweet Dee's Cupcakery
04.2021 - 09.2021

Customer Services Sales Associate

Tan2Win
03.2019 - 10.2022

Bachelor of Science - Psychology

Excelsior University

High School Diploma -

Our Way Homeschool
Annsley Roney