Anntoinette Brooks
New Albany,IN
Summary
Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
23
23
years of professional experience
Work History
Pack Ambassador/Packer
Amazon
Jeffersonville, IN
09.2021 - Current
- Refresh training for seasoned associates that were on leave or need a retrain to improve productivity (improvement of at least 70 units per hour)
- Train new Leadership and Interns in pack process path through Assoicate Experience Week (AEW).
- Pack, label and secure packages for shipment (over 350 units per hour)
- Train new associates on facility packing work standards
Receiver/Process Guide
Amazon
Monroe, OH
07.2019 - 09.2021
- Operated forklift safely to move products around the facility.
- Assisted in unloading trucks and stowing received merchandise.
- Unpacked, counted, and stowed inventory.
- Provided support to Process Assistant on daily task
Manager of Cosmetology
Great Clips Salon
Cincinnati, OH
02.2002 - 06.2019
- Ensured compliance with industry regulations and company policies.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Train new employees on standardized and specialized haircuts and other hair services
- Oversaw and led stores to increased sales and new customer retention
- Scheduled stores based on recommended needs
- Interviewed employees for stores
- formulated a system of welcoming customers as an experience (greeting each customer at the door and welcoming by name)
- Bank reconciliations
- Enhanced inventory on customer demand
Studies and commutated trends
Education
Associate of Applied Science - Business Administration And Management
Wright State University
Dayton, OH05-2012
Skills
- Problem-solving abilities
- Proactive and Self-Motivated
- Active Listening and Learning
- Time management and prioritization
- Flexible and Adaptable
- Perform well in high-demand, fast-paced environments
Timeline
Pack Ambassador/Packer
Amazon
09.2021 - Current
Receiver/Process Guide
Amazon
07.2019 - 09.2021
Manager of Cosmetology
Great Clips Salon
02.2002 - 06.2019
Associate of Applied Science - Business Administration And Management
Wright State University