Qualified Administrative Professional with a background in real estate and over a decade of experience in the food and hospitality industry. Known for outstanding relationship-building skills and adeptness in leadership roles. A self-starter and results-oriented individual who upholds the highest standards of integrity and a strong work ethic. Reliable and accountable, with a steadfast commitment to contributing to company growth and success.
Overview
2025
2025
years of professional experience
Work History
Leasing and Property Manager
Real Property Management Pros
Virginia
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Completed final move-out walk-throughs with tenants to identify required repairs.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential issues.
Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Introduced prospective tenants to types of units available and performed tours of premises.
Maintained active real estate license and stayed up to date on local real estate law to effectively serve both rental clients and landlords.
MLS entry of listings from start to finish using accurate data entry, research of tax records and previous home listings, and writing emotion-evoking listing descriptions to expertly market homes for lease.
Lead Listing Manager
Reynolds EmpowerHome Team
{Remote} Houston, Charleston, Raleigh, DC Metro
03.2022 - Current
Enhanced client satisfaction by providing exceptional customer service and addressing inquiries promptly.
Analyzed market trends to price properties competitively, resulting in quicker sales and satisfied clients.
Proactively identified potential issues with listings and took corrective action as needed, ensuring a smooth experience for clients.
Assisted clients in preparing their homes for sale, offering resources such as expert guidance on staging techniques.
Developed innovative strategies for promoting challenging or unique properties within the market, resulting in successful sales.
Streamlined listing processes for efficiency, updating and maintaining accurate property records in databases.
Coordinated with photographers, staging professionals, and sign and lockbox couriers to showcase properties effectively, attracting potential buyers.
Spearheaded initiatives to improve office practices related to listings management, increasing overall team productivity.
Relationship building with clients and agents to provide excellent customer service and expert listing guidance.
MLS entry of listings from start to finish using accurate data entry, research of tax records and previous home listings, and writing emotion-evoking listing descriptions to expertly market homes, commercial listings, and land listings.
Photo selection, editing, and expert arrangement to create demand for listings.
Staying updated on listing timelines by staying in active communication with listing agents and sellers to meet listing deadlines.
Realtor
Keller Williams
Virginia
06.2020 - Current
Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and marketing efforts.
Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
Ensured compliance with federal/state laws regulating real estate transactions.
Educated clients on updating properties, staging practices, buying, and selling techniques and processes to maintain curb appeal.
Conducted thorough research on comparable properties to develop strategic pricing recommendations for sellers based on current market trends.
MLS entry of listings from start to finish using accurate data entry, research of tax records and previous home listings, and writing emotion-evoking listing descriptions to expertly market listings.