Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic
Anoop Cs

Anoop Cs

Doha

Summary

Dynamic Store Manager with a proven track record at Al Rawabi FoodStuff Wll, excelling in customer service and team leadership. Enhanced customer satisfaction through effective training and mentoring, while implementing efficient store operations. Skilled in inventory control and problem-solving, consistently improving store performance and employee engagement.

Knowledgeable Store Manager with proven background in managing retail operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrated ability in team leadership and inventory management.

Overview

14
14
years of professional experience

Work History

Store Manager

Al Rawabi FoodStuff Wll
02.2015 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.

Assistant Store Manager

Ajmal Import&Exports
03.2013 - 01.2015
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.

Data Entry Intern

Al Rawabi Food Center
12.2010 - 01.2013
  • Contributed to project success by meeting tight deadlines for data entry tasks without sacrificing quality.
  • Maintained strict confidentiality while handling sensitive client information according to company guidelines and legal regulations.
  • Demonstrated adaptability by quickly learning new software programs and adjusting to changes in database structures or requirements.
  • Assisted in the creation of user-friendly documentation for internal use, simplifying complex procedures for more accessible understanding across teams.
  • Supported team members with timely and accurate data entry, enabling them to focus on higher-level tasks.
  • Reduced errors in reports by thoroughly reviewing entered data and making necessary corrections before submission.

Education

Bachelor of Arts - Bachelor of Commerce With Computer Application

Bharithiyar University
Tamilnadu
06-2010

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Customer service management
  • Training and mentoring
  • Store opening and closing
  • Team leadership

Additional Information

Experienced and results-driven store manager with over 8 Years of hands-on experience in managing both food and non food retail operations.Proven ability to lead cross functional teams,optimize store performance and maintain high standards of customer service and compliance.Skilled in inventory control,Vendor ordinationon,visual merchandising,and team training.Adept at creating a safe,organized and sales-driven environment that consistently exceeds company goals and customer expectation.

Languages

English
Advanced (C1)
Tamil
Advanced (C1)
Malayalam
Advanced (C1)
Hindi
Intermediate (B1)

Timeline

Store Manager

Al Rawabi FoodStuff Wll
02.2015 - Current

Assistant Store Manager

Ajmal Import&Exports
03.2013 - 01.2015

Data Entry Intern

Al Rawabi Food Center
12.2010 - 01.2013

Bachelor of Arts - Bachelor of Commerce With Computer Application

Bharithiyar University

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