Enthusiastic, goal-oriented, honest, dependable, and cooperative worker with a strong desire to contribute to a dynamic work environment. Seeking an opportunity to enhance my skill set while utilizing my existing skills and abilities to effectively perform the necessary duties within the company. Committed to continuous learning and growth, eager to make a positive impact and contribute to the success of the organization.
Hi, I’m
Anquaconetta Thompson
Memphis,TN
Summary
Overview
8
years of professional experience
Work History
Milwaukee Tool
Returns Specialist
10.2023 - 08.2024
Job overview
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Adhered to company safety guidelines to minimize warehouse accidents.
- Distributed returned merchandise to appropriate store departments or palletized for liquidation.
- Documented returned product details in Software inventory tracking system.
- Provided documentation and calculations to support inventory distribution decisions.
- Increased productivity through streamlined processes and system efficiency.
- Conducted thorough investigations of disputed returns claims, upholding company policies while maintaining positive customer relationships.
- Assisted in the development of new policies and procedures for handling returns, resulting in a more organized system.
- Worked closely with accounting department to ensure accurate refunds were issued promptly upon receipt of returned items.
- Improved customer satisfaction by efficiently processing return requests and providing timely resolutions.
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
WAIGlobal
Inventory Leader
06.2022 - 05.2023
Job overview
- Improved inventory accuracy by implementing efficient tracking and management systems.
- Oversaw the implementation of lean practices in warehouse operations for increased productivity and waste reduction measures.
- Led a team of inventory specialists, fostering an environment of collaboration, accountability, and high-performance standards.
- Streamlined warehouse processes for increased productivity and reduced operational costs.
- Enhanced team performance by providing regular training and performance evaluations.
Nike Inc
Warehouse Inventory Specialist/ Trainer
05.2016 - 12.2021
Job overview
- Using a rf scanner to locate product that's no longer needed in the pick mode, insure the product quality and quantity repack the product and label the product to be shipped to its knew location
- Train new incoming teammates to pick or pack according to the companies policy
- Use rf scanner to pick product according to the customers order
- Use SAP to pack orders according to the customers request.
Education
High school diploma or GED
University Overview
Remington CollegeMemphis, TN
Diploma from Medical Insurance and Coding
01.2010
University Overview
Skills
- RF Scanner
- Materials Handling
- Pallet Jack
- Warehouse Experience
- Order Picking
- Shipping & Receiving
- SAP
- Pricing
- Packaging
- Returns support
- Time management
Additionalinformation - Keyskills
Additionalinformation - Keyskills
- Strong communication skills.
- Excellent ability to adapt to difficult situation.
- Detail oriented.
- Fast learner.
- Good organizational skills.
- Capable problem solver.
- Great leadership skills.
Personal Information
Personal Information
Title: Hard workerTimeline
Returns Specialist
Milwaukee Tool
10.2023 - 08.2024
Inventory Leader
WAIGlobal
06.2022 - 05.2023
Warehouse Inventory Specialist/ Trainer
Nike Inc
05.2016 - 12.2021
High school diploma or GED
Remington College
Diploma from Medical Insurance and Coding