Anqwache Nurudian

• Scheduled appointments for patients using the electronic health records system.
• Managed incoming calls from patients and other healthcare facilities to

orovide intormation or Scheaule services.

• Collected payments from patients and entered them into the billing system accurately.
• Provided customer service by answering inquiries, resolving complaints, and providing general information to clients regarding healthcare services
• Responded promptly to emails, voicemails, and faxes from customers seeking assistance or advice.
• Maintained client confidentiality according to HIPAA regulations at all times .

• Assisted customers with inquiries, issues and complaints via telephone, email and chat.
• Provided accurate information on products and services to
  cuslotters.
• Greeted customers in a professional and courteous manner.
• Maintained up-to-date knowledge of company's products, services and promotions.
• Developed strong relationships with customers through effective communication skills.
• Managed high-volume of inbound and outbound customer calls.
• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.