ANRI MADRID
STAMFORD,CT
Summary
Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Cake Froster
Nothing Bundt Cakes
Norwalk, CT
09.2026 - Current
- Frosted a variety of cake products with consistent technique and decorative detail to enhance visual appeal.
- Prepared cake frosting by following bakery recipes and instructions, ensuring quality and taste consistency.
- Prepared cakes for display using bakery standards and presentation guidelines.
- Attended to customer instructions to achieve desired outcomes, resulting in high customer satisfaction.
- Adhered to food safety standards while handling ingredients.
Crew Member/Cake Decorator
Gofier Ice Cream
Stamford, CT
09.2022 - Current
- Maintained cleanliness and stocked all areas of store, ensuring safe food preparation environment and organized equipment.
- Address guest needs/customer concerns while providing excellent customer service
- Handled phone inquiries, addressing customer needs to improve satisfaction.
- Work well with management and peers, as well as train new hires on procedures, recipes, customer service, etc.
- Created specialty cakes for various events based on customer requests, utilizing diverse icing and piping techniques.
Pet Sitter/Dog Walker
Self Employed
Stamford, CT
08.2019 - Current
- Cared for diverse animal species, including puppies, senior dogs, cats, and rabbits, in various environments. - puppies to senior dogs, cats, rabbits, and more.
- Maintained detailed records of pet behavior and health for owner updates - has experience administering medicine/basic veterinary knowledge.
- Maintained detailed records of pet behavior and health to keep owners informed; administered medicine and applied basic veterinary knowledge.
- Built strong client relationships through clear communication and dependability.
Catering Assistant
JoJoMa Kitchen
Stamford, CT
01.2018 - 01.2020
- Contributed to food preparation and presentation for various events to enhance guest experience.
- Supported daily operations at small family-run business to ensure smooth workflow
- Created and scheduled engaging posts for social media platforms. and menu organization setup.
Education
Associate of Applied Science - Environmental Science
CT State Community College
Norwalk, CTSkills
- Cake decoration techniques
- Decorative techniques
- Inventory control
- Supplies management
- Time management
- Customer engagement
- Team collaboration
- Pet care provider
Volunteer Work
Distributed food to those in need during COVID-19 pandemic., Supported engaging, fun, and smooth-running events by helping with organization and planning.
Timeline
Cake Froster
Nothing Bundt Cakes
09.2026 - Current
Crew Member/Cake Decorator
Gofier Ice Cream
09.2022 - Current
Pet Sitter/Dog Walker
Self Employed
08.2019 - Current
Catering Assistant
JoJoMa Kitchen
01.2018 - 01.2020
Associate of Applied Science - Environmental Science
CT State Community College