Ansanto Thomas
Lilburn,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
29
29
years of professional experience
1
1
Certification
Work History
New Client Setup Specialist
Corporate Payroll Services
Peachtree Corners, GA
03.2018 - Current
- Responsible for the timely and accurate set up of new payroll clients in the payroll portal
- Regularly communicate with clients regarding documentation for the accurate processing and delivery of their payroll via direct deposit or by courier
- 20% Review and analyze setup paperwork from sales rep and/or clients to verify all necessary information and forms have been obtained for build out
- 10% Communicate with clients to request further documentation
- 25% Build customized company payroll shells for new starts, meeting high standards for timeliness and accuracy
- 15% Accurately load employee information
- 25% Load, process payroll and reconcile payroll information
- 5% Provide professional and courteous service to customers regarding inquiries and concerns, payroll questions, software-related troubleshooting, client education, etc
- Via email, phone, and payroll portal to maintain positive client relationships resulting in high client retention.
Account Receivable Coordinator
Progressive Insurance
Riverview, FL
01.2001 - 03.2018
- Years of processing account receivable roles such as applying payments and adjusting transactions to policies/claims, issuing drafts, handling NSF checks, and daily deposits
- Reconciled bank statements, processed cash receipts and processed disbursements (agent/broker commissions, deductibles)
- Researched complex problems, documented exception processing, and provides technical support, mentorship, and skill development to team members
- Utilized advanced decision making skills to assist in implementing process improvements and exceeding customer retention goals.
Account Receivable Specialist
Ariel Communications, n.k.a T-Mobile
Tampa, FL
01.1999 - 01.2001
- Resolved and tracked all payments to ensure they are paid as and when due
- Responsible for all outstanding payment issues
- Made outbound collection calls to customers.
Proof Operator
NationsBank, n.k.a Bank of America
Tampa, FL
06.1996 - 01.1999
- Oversaw customer accounts by processing transactions including checks and deposit or withdrawal slips
- Used automated proof machines to encode and endorse deposits and checks
- Also used 10-key calculator to crunch numbers and confirm accuracy of numbers
- Identified discrepancies using tapes from the proof machine.
Education
Business And Accounting Program -
C. Leon King High School
06.1996
High School Diploma - Florida Gold Seal Business
Skills
- Additional Information
- SKILLS
- Computer proficiency including word processing, PC/10-key, data entry, spreadsheets, payroll
- Processing and generating reports using standard software applications
- Excellent organizational and verbal communication skills
- Excellent attention to detail
- Solid navigational and research skills
- Skill in organizing and establishing priorities
- Ability to maintain confidential information
- Ability to provide exceptional customer service to clients in a prompt, professional, and courteous
- Manner
Certification
customer service (10+ years)
data entry (10+ years)
database (10+ years)
Excel (10+ years)
Microsoft Office (10+ years)
Accounts Receivable (10+ years)
Accounts Payable (10+ years)
AR (10+ years)
Receivables
10 Key Data Entry (10+ years)
Payroll (6 years)
Word Processing (10+ years)
Timeline
New Client Setup Specialist
Corporate Payroll Services
03.2018 - Current
Account Receivable Coordinator
Progressive Insurance
01.2001 - 03.2018
Account Receivable Specialist
Ariel Communications, n.k.a T-Mobile
01.1999 - 01.2001
Proof Operator
NationsBank, n.k.a Bank of America
06.1996 - 01.1999
Business And Accounting Program -
C. Leon King High School