Summary
Overview
Work History
Education
Skills
Extra Curricular Activities
Certification
PERSONAL DETAILS
Timeline
Generic

ANSHUL VYAS

Pune,India

Summary

Seeking a challenging position to showcase potential and contribute to organizational growth. Committed to leveraging skills and experience for success in a dynamic environment. Dedicated to continuous improvement and learning, exceeding expectations, and delivering results. Eager to collaborate with professionals for collective success and positive impact.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Senior Customer Success Manager

SirionLabs
06.2024 - Current

Product: Sirionlabs Contract Management

  • Primary point of contact for the customer
  • Collaborated with cross-functional teams to streamline onboarding processes and improve user experience.
  • Gathering customer feedback and communicating product improvement suggestions to the development team.
  • Conducted regular business reviews with key stakeholders to track progress towards goals and identify areas for improvement.
  • Analyzed customer data to identify trends and develop strategies to improve customer success metrics.

Senior Program Manager – Professional Services

Sirionlabs Inc.
06.2021 - 06.2024

Product: Sirionlabs Contract Management

  • Project Management, Resource & Release planning
  • Managed stakeholder relationships, facilitating communication between clients and internal teams to drive project success.
  • Participated in developing and implementing process improvements to enhance operational efficiency and reduce project delivery timelines.
  • Led cross-functional team coordination to deliver high-quality releases.
  • Driving weekly cadence with key stakeholders .

Lead Functional Consultant – Professional Service

Icertis India Pvt. Ltd.
05.2018 - 06.2021

Product: Icertis Contract Management

  • Developed project plans, timelines, and resource allocations for multiple initiatives.
  • Enhanced communication channels between stakeholders and project teams for improved collaboration.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Delivered projects with high quality and within timelines.
  • Stakeholder Management

Associate Functional Consultant

Tech Mahindra
07.2016 - 04.2018

Product: Oracle XStore POS and Store Inventory Management

  • Mapping As-Is and To-Be process with end-to-end process perspective.
  • Requirement discussion with client and providing solution.
  • Preparing Use Cases and BRD preparation
  • User Training and UAT Coordination

Senior Systems Analyst

Skillnet Solutions India Pvt. Ltd.
05.2010 - 06.2016

Product: Oracle XStore POS and Store Inventory Management

  • Requirement discussion with client and Mapping As-Is and To-Be process.
  • Use Cases, BRD and RTM preparation.
  • Integration and System test case preparation and execution
  • User Acceptance Testing (UAT) and User Training
  • Handling pilot stores, production, and post-production issues
  • Technical understanding of systems integration with other applications involved like RMS.

Senior Analyst Programmer/Module Lead

SYNTEL India Ltd.
07.2005 - 05.2008
  • Offshore Coordinator and team lead.
  • Requirement Analysis and clarification with onsite team / client.
  • Development and testing of enhancement.
  • On-time delivery and maintaining quality standards

Education

MBA - Retail Mgmt.

Narsee Monjee Institute of Management Studies
04-2010

B.E - Electronics

Rajeev Gandhi College of Engg, Research & Tech
01.2005

Skills

  • Project and Scope Management
  • Stakeholder Management and Communication
  • Risk Management and Mitigation
  • Hybrid / Agile Methodology
  • Process Improvement Methodologies
  • Resource Planning
  • Change Management

Extra Curricular Activities

  • Member of S’PRAYAS, a SYNTEL initiative for social service. Received Certificate for serving NSS for 2 years.
  • Member of college Basketball team for university level matches.

Certification

  • Certified Scrum Master (CSM)
  • ITIL V3 2011 Foundation certified by APMG International
  • 1Z0-455 - Oracle Retail Store Inventory Management 13.2 Functional Implementer Essentials certified by Oracle

PERSONAL DETAILS

  • Father’s name: Mr. R. K. Vyas
  • Date of Birth: 16th March 1984
  • Nationality: Indian
  • Marital status: Married
  • Languages Known: English and Hindi
  • Current Address: Pune, Maharashtra, India

Timeline

Senior Customer Success Manager

SirionLabs
06.2024 - Current

Senior Program Manager – Professional Services

Sirionlabs Inc.
06.2021 - 06.2024

Lead Functional Consultant – Professional Service

Icertis India Pvt. Ltd.
05.2018 - 06.2021

Associate Functional Consultant

Tech Mahindra
07.2016 - 04.2018

Senior Systems Analyst

Skillnet Solutions India Pvt. Ltd.
05.2010 - 06.2016

Senior Analyst Programmer/Module Lead

SYNTEL India Ltd.
07.2005 - 05.2008

MBA - Retail Mgmt.

Narsee Monjee Institute of Management Studies

B.E - Electronics

Rajeev Gandhi College of Engg, Research & Tech