Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Ansleigh Warren

Tallahassee,FL

Summary

As an experienced server with 12 years restaurant experience, 7 of those years are breakfast, I have continuously found myself in leadership positions due to my excellence attendance and reliability.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Lead Server/Trainer/Bartender

First Watch
Tallahassee, FL
03.2023 - Current
  • Adapted to fast-paced environments in high-volume restaurant settings.
  • Managed table service by taking orders and providing quality customer service. Supported coworkers by assisting with bussing and maintaining a clean dining environment.
  • Streamlined food inspection processes to ensure adherence to quality standards.

Owner

Susie Shines
Tallahassee, FL
02.2021 - Current
  • Adapted to fast-paced environments in high-volume restaurant settings.
  • Facilitated table service by taking orders and delivering exceptional customer service. Assisted team members with bussing tables and upholding a tidy dining area.
  • Streamlined food inspection processes to ensure adherence to quality standards.

Server/Host

THE GROVE MARKET CAFE
12.2020 - 01.2023
  • Handled personal cash bank to provide accurate change for customers served. Delivered high-quality food while consistently checking for standards from kitchen to table. Completed side work after shifts, including breaking down drink station and rolling silverware.
  • Oversaw table seating and bussing operations while ensuring efficient service delivery.

Education

HIGH SCHOOL DIPLOMA - undefined

SAIL HIGH SCHOOL
05.2016

Skills

Performed detailed cleaning tasks to ensure a safe and welcoming atmosphere for clients and staff

Engaged with clients via phone calls to address inquiries and provide support

Applied basic mathematical principles to support data analysis and problem-solving tasks

Oversaw guest reception and seating to enhance dining experience Coordinated with kitchen and service teams to optimize workflow and service efficiency Trained new staff on customer service protocols and restaurant operations

Implemented systematic organization of workspace to support optimal workflow

Oversaw daily food service operations to maintain high standards of quality and customer satisfaction Trained and mentored new staff to foster a collaborative work environment Implemented best practices for food safety and sanitation compliance

Oversaw customer interactions to foster positive experiences and build loyalty Developed strategies to improve service delivery and address customer needs effectively Trained team members on best practices for customer engagement

Oversaw catering operations to ensure seamless execution of events Coordinated with vendors and staff to deliver high-quality service and customer satisfaction Developed strategies to enhance efficiency and reduce waste in catering processes

Facilitated credit card payment processing to enhance customer satisfaction and operational efficiency

Managed cash handling operations to maintain financial integrity and security

Oversaw order entry processes to enhance operational efficiency and customer satisfaction Coordinated with cross-functional teams to streamline order management workflows Implemented best practices to improve accuracy in order processing

Crafted and served a diverse range of beverages to enhance guest experiences

Managed ingredient selection and preparation to maintain high culinary standards

Developed strategic initiatives for customer relationship building to support long-term engagement

Led initiatives to identify upselling opportunities that enhanced customer satisfaction and loyalty Developed strategies to integrate upselling techniques into daily operations, resulting in improved sales performance Championed training programs for staff to effectively communicate value propositions to customers

Led training programs to foster employee growth and development Oversaw the implementation of development strategies to align with organizational goals Coordinated with stakeholders to assess training effectiveness and drive continuous improvement

Facilitated exceptional guest experiences to enhance customer satisfaction and loyalty

Oversaw customer service operations to improve response times and service quality Developed training programs for staff to enhance customer interaction skills Implemented strategies to elevate customer satisfaction and loyalty

Executed phone communication strategies to ensure clear and timely information exchange

Applied advanced numeracy skills to support financial forecasting and budgeting processes

Facilitated efficient cash transactions to enhance customer service experience

Oversaw implementation of point of sale systems to streamline transaction processes Coordinated with cross-functional teams to optimize system performance and user experience Mentored junior staff on effective use of technology to improve operational efficiency

Oversaw staff training initiatives to align employee capabilities with organizational goals Developed training programs that fostered professional growth and improved team performance Collaborated with management to identify training needs and implement effective solutions

Certification

Driver's License

Additional Information

When I am not serving tables I am running my house keeping business, servicing residential homes here in Tallahassee.

Timeline

Lead Server/Trainer/Bartender

First Watch
03.2023 - Current

Owner

Susie Shines
02.2021 - Current

Server/Host

THE GROVE MARKET CAFE
12.2020 - 01.2023

HIGH SCHOOL DIPLOMA - undefined

SAIL HIGH SCHOOL
Ansleigh Warren