Cherelle Davis
Las Vegas,NV
Summary
Achieved team objectives by fostering a reliable and motivated work environment. Enhanced communication effectiveness, resulting in improved collaboration. Delivered positive outcomes through a commitment to excellence and determination in all tasks.
Overview
16
16
years of professional experience
Work History
PCA
Pinnacle
Las Vegas, NV
02.2009 - 07.2011
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored patient vital signs and reported changes to healthcare team promptly.
- Maintained cleanliness and organization of patient areas to promote hygiene standards.
- Collaborated with nursing staff to implement care plans tailored to individual needs.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Warehouse Worker
Fanatics, Inc
Las Vegas, NV
10.2021 - 12.2022
- Operated forklifts to efficiently move products within warehouse spaces.
- Packed and labeled merchandise for accurate order fulfillment.
- Conducted inventory checks to maintain accurate stock levels.
- Collaborated with team members to enhance workflow efficiency.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Guest Room Attendant
FOUNTAINEBLEAU HOTEL
Las Vegas, NV
10.2023 - 04.2025
- Maintained cleanliness and organization of guest rooms to ensure high standards of guest satisfaction.
- Conducted thorough inspections of rooms and common areas to uphold hotel quality benchmarks.
- Collaborated with team members to efficiently manage room turnover during peak occupancy periods.
- Utilized cleaning equipment and chemicals safely while adhering to health and safety protocols.
- Provided exceptional customer service by addressing guest inquiries and requests promptly.
- Implemented improvements in cleaning processes, leading to reduced turnaround times for room preparation.
- Improved efficiency within housekeeping team through effective communication of task progressions throughout shifts.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Addressed guest concerns promptly, demonstrating strong problem-solving abilities while maintaining professionalism.
- Prioritized tasks effectively during peak occupancy periods to maximize productivity and meet deadlines.
- Inspected rooms to identify and address maintenance issues, improving overall guest experience.
- Reported damages, disturbances and shortcomings to supervisor.
- Adhered strictly to hygiene protocols when handling laundry items, preventing cross-contamination between clean and soiled materials.
- Replenished guest room water glasses, toiletries, and paper products.
- Exercised politeness and discretion when dealing with guests and guest property.
- Proactively reported possible security risks or suspicious activities observed within guest spaces, ensuring the safety of guests and hotel property.
- Streamlined room preparation process, ensuring timely availability for new guests.
- Received positive feedback from guests regarding attention to detail and cleanliness of rooms.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
Guest Room Attendant
Tahiti Village
Las Vegas, NV
09.2019 - 11.2021
- Trained new staff on best practices for cleaning procedures and hotel policies, enhancing team efficiency.
- Assisted in inventory management of cleaning supplies, ensuring adequate stock levels for operational needs.
- Inspected rooms to confirm adherence to department standards.
- Maintained inventory of linens, towels, and amenities to ensure consistent quality and availability.
- Contributed to the achievement of department goals by consistently meeting or exceeding assigned quotas for daily cleanings.
- Collaborated with front desk staff to communicate room statuses, enhancing customer service efficiency.
- Assisted housekeeping team in achieving high cleanliness standards for all guest rooms.
- Provided exceptional turndown service for VIP guests, creating a memorable stay experience.
- Participated in regular safety trainings to ensure compliance with industry regulations and hotel guidelines.
- Implemented eco-friendly practices in cleaning procedures, reducing environmental impact and waste.
- Served as an exemplary team member by supporting fellow Guest Room Attendants during high-demand situations.
- Washed and cleaned windows and mirrors.
- Mentored newly hired room attendants on company policies, cleaning procedures, and customer service techniques.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Inspected guest rooms to replenish soap, paper towels and toiletries.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Checked appliances in guest rooms to determine good working order.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Handled requests for extra linens, toiletries and other supplies.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Rotated linens in storerooms and replenished when supplies ran low.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Polished fixtures to achieve professional shine and appearance.
- Washed and put away kitchen dishes, utensils and glassware.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Returned emptied garbage receptacles to proper locations.
- Hang, cleaned and rehung draperies to maintain freshness.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Completed special housekeeping actions such as turning mattresses on set schedule.
Education
High School Diploma - None
Canyon Springs High School
Las Vegas, NVSkills
Oversaw safe operation of pallet jack to optimize material handling processes Coordinated with team to streamline loading and unloading procedures Implemented maintenance checks to enhance equipment reliability
Oversaw daily operations to ensure high-quality service delivery Coordinated with staff to optimize guest satisfaction and operational efficiency Developed training materials to enhance team performance and service excellence
Oversaw RF scanner operations to enhance inventory accuracy Coordinated with team members to streamline stock management processes Facilitated training on scanner usage for new staff members
Addressed and resolved customer complaints to support service excellence and retention efforts
Oversaw customer service operations to improve response times and service quality Developed training programs for staff to enhance customer interaction skills Implemented feedback mechanisms to drive continuous improvement in service delivery
Oversaw loading and unloading operations to optimize workflow and resource allocation Coordinated with logistics teams to enhance efficiency in material handling Implemented best practices for safety and organization during loading and unloading activities
Oversaw cleaning operations for multiple commercial facilities Coordinated schedules and tasks to optimize team efficiency Enhanced client satisfaction through consistent quality service
Facilitated efficient storage and distribution processes to optimize supply chain performance
Reviewed and corrected grammatical errors to ensure high-quality communication
Led cross-functional teams to achieve project milestones while adhering to budgetary constraints Oversaw project timelines and resource allocation to optimize efficiency Fostered a collaborative environment to drive team performance and accountability
Oversaw daily operations to ensure seamless guest experiences at the resort Coordinated with various departments to optimize service delivery and guest satisfaction Developed training materials for new staff to enhance service quality and operational efficiency
Delivered comprehensive English lessons to support language acquisition and fluency
Oversaw the integration of Microsoft Office tools to enhance team productivity and collaboration Championed the development of streamlined processes for document management and reporting Fostered an environment of efficiency through effective use of software applications
Implemented effective time management strategies to streamline workflow and meet deadlines
Executed phone communication strategies to ensure timely information exchange
Implemented thorough sanitation procedures to maintain a clean and safe environment
Oversaw the integration of Microsoft Outlook for streamlined communication and scheduling across departments Facilitated team collaboration by organizing shared calendars and meeting invites Enhanced productivity by implementing best practices for email management
Oversaw operations of reach truck to optimize material handling processes Coordinated with warehouse staff to enhance inventory management and streamline logistics Led efforts to improve safety protocols during loading and unloading activities
Utilized comprehensive computer skills to support project execution and team collaboration
Oversaw order fulfillment processes to enhance operational efficiency Coordinated with logistics teams to optimize delivery schedules Trained new staff on best practices for order picking and packing
Oversaw packaging operations to enhance efficiency and reduce waste Coordinated with suppliers to secure high-quality packaging materials Trained staff on best practices for packaging and safety compliance
Utilized advanced writing skills to enhance clarity and engagement in various documents
Engaged with clients via phone calls to address inquiries and provide support
Managed installation and configuration of Windows software to support user productivity
Managed social media platforms to foster audience engagement and community growth
Oversaw typing and documentation processes to enhance team efficiency Coordinated with team members to ensure timely completion of written materials Streamlined documentation workflows to improve overall productivity
Performed detailed cleaning tasks to ensure a safe and welcoming atmosphere for clients and staff
Developed communication frameworks to support effective information exchange
Oversaw document creation and editing processes in Microsoft Word Guided team members in utilizing advanced features for improved productivity Facilitated training sessions on best practices for document management
Executed materials handling processes to support production schedules and maintain supply chain efficiency
Managed front desk activities to enhance customer satisfaction and streamline check-in processes
Oversaw live chat operations to improve response times and customer engagement Developed strategies to streamline communication processes and elevate service quality Trained team members on effective chat techniques to foster a supportive environment
Executed daily cleaning and maintenance tasks to support facility hygiene and appearance
Utilized strong organizational skills to enhance team efficiency and productivity
Executed daily cleaning and maintenance tasks to support a safe and welcoming environment
Oversaw shipping and receiving operations to optimize workflow and enhance productivity Coordinated with logistics teams to ensure timely delivery of goods Trained new staff on best practices for inventory management and safety protocols
Oversaw customer support operations to drive service excellence Developed strategies to enhance customer engagement and retention Trained team members on best practices for effective support
Timeline
Guest Room Attendant
FOUNTAINEBLEAU HOTEL
10.2023 - 04.2025
Warehouse Worker
Fanatics, Inc
10.2021 - 12.2022
Guest Room Attendant
Tahiti Village
09.2019 - 11.2021
PCA
Pinnacle
02.2009 - 07.2011
High School Diploma - None
Canyon Springs High School