Summary
Overview
Work History
Education
Skills
LANGUAGE
ADDITIONAL INFORMATION
Timeline
Generic

Rozzi Rush

Los Angeles,CA

Summary

Utilized modern cleaning equipment and techniques to deliver thorough and effective cleaning services, contributing to overall client satisfaction and retention.

Overview

10
10
years of professional experience

Work History

Case Manager

LHH
San Pedro, CA
09.2025 - Current
  • Conducted client assessments to evaluate eligibility for services and support.
  • Formulated tailored service plans to effectively address client needs and objectives.
  • Facilitated resource coordination and referrals to optimize client access to care and support services.
  • Oversaw client progress, adjusting plans to enhance outcomes.
  • Facilitated daily transportation for clients to ensure timely arrival at appointments. Assisted in the collection and organization of necessary documentation for client services. Supported clients with grooming and personal care needs to maintain their well-being. Guided clients in navigating housing options to secure suitable accommodations.

Residential Aide

Victory Starts Now
Los Angeles, California
01.2023 - Current
  • Administered medical file management and financial history review with utmost discretion to ensure privacy and confidentiality.
  • Spearheaded seasonal preparations for home, including winterizing outdoor spaces and executing holiday decorating.
  • Managed daily operations of home, ensuring optimal cleanliness and organization.

Frontline Supervisor

United Parcel Service
Los Angeles, CA
10.2019 - Current
  • Executed loading and unloading of packages while ensuring efficient sorting of merchandise for shipping.
  • Operated RF scanner to ensure precise product selection.
  • Managed processing of over [number] packages per hour, consistently surpassing established quotas.
  • Executed efficient processing of shipments to ensure timely delivery.
  • Identified and resolved package issues through thorough visual inspections.
  • Optimized team productivity through systematic organization of storage, staging, and shipment areas.
  • Assumed additional shifts on short notice to ensure operational continuity.
  • Operated forklifts and pallet jacks to transport packages of varying sizes efficiently.
  • Executed stacking and relocation of pallets to designated storage areas.
  • Conducted thorough inspections of incoming shipments to identify damages and discrepancies.
  • Facilitated effective communication with colleagues, supervisors, and truck drivers regarding shipment statuses and concerns.
  • Managed operation of package handling machinery, including conveyor belts and forklifts, ensuring safety and efficiency.
  • Facilitated communication with management to streamline package movement within facility.
  • Organized packages based on destination labels and verified accuracy.
  • Executed barcode scanning on packages utilizing handheld devices to ensure accurate shipment tracking.
  • Secured pallets with shrink wrap to ensure safe transport.
  • Verified accuracy of labels on outgoing shipments prior to loading onto trucks.
  • Adhered to safety protocols in fast-paced environment to mitigate risks of accidents and injuries.
  • Facilitated loading processes for truck drivers, ensuring adherence to delivery schedules.
  • Ensured adherence to quality and production standards in a fast-paced environment.
  • Facilitated movement of freight and stock between storage, production areas, loading docks, and delivery vehicles.
  • Utilized temporary transit sheds to facilitate efficient item storage between transport vehicles.
  • Executed work orders and oral instructions to ensure accurate storage and shipping of containers.
  • Established connections between electrical equipment and power sources, ensuring functionality prior to deployment.
  • Operated hoists and cranes to lift and maneuver heavy loads safely.
  • Oversaw shipping operations by preparing, tagging, and securing containers.

House Manager

First Rate Staffing
Los Angeles, CA
02.2023 - 02.2025
  • Meet and greet clients as they adjust and shift from homelessness to happiness and permanent housing
  • Assist clients with breakfast and lunch
  • Assist clients with the opening of their cabinets and refrigerators
  • Assist clients entering and exiting needs of daily toiletries, shower equipment, personal hygiene
  • Assist clients and parenting classes or any necessary court order classes
  • Assist clients transportation to and from appointments
  • Daily chores of cleaning bathrooms, showers, hallways, kitchen
  • Sweep mop floors, offices
  • Take out all facility trash
  • Minor cleaning of outside yard, courtyard in front of property
  • Responsible for laundry washing when clients enter and exit the facility
  • Developed meal plans in accordance with family preferences or dietary restrictions.
  • Handled household finances, such as bill payments and budget tracking.
  • Conducted regular performance evaluations for household staff members to ensure quality service delivery.
  • Provided support to family members during travel by organizing accommodations and transportation arrangements.
  • Oversaw daily operations of home, ensuring cleanliness and organization.
  • Developed and implemented processes to maintain inventories, task execution and performance.
  • Participated in recruitment, training and supervision of direct care staff.
  • Established and enforced house rules for children and staff members.
  • Managed household staff, including hiring, training, and scheduling.
  • Supervised pet care duties such as feeding, grooming, exercising, medication administration.
  • Managed landscaping projects by coordinating with gardeners or landscape designers.
  • Delivered efficient, high-quality cleaning services with skilled employee management.
  • Selected, ordered and purchased new equipment, supplies, or furnishings.
  • Verified work quality and team performance with routine and surprise inspections.
  • Avoided work delays by keeping staffing and supplies at ideal levels.
  • Determined work required for each job, estimating time and labor required to meet targets.

Housekeeping

Los Angeles Memorial Coliseum
Los Angeles, CA
06.2018 - 03.2020
  • Maintained a clean, safe and comfortable environment for employees and guests of this large venue
  • Duties included cleaning concession stands, removing trash from stadium areas, cleaning seats, mopping floors, maintaining and restocking supplies in restrooms, and maintaining cleanliness of general offices located on-site
  • Oversaw front desk, housekeeping, and maintenance operations for [Number]-room property.
  • Maintained high production levels with constant attention to housekeeping requirements like materials organization and trash removal.
  • Oversaw good housekeeping practices for work areas.
  • Delivered exceptional support for guest room, housekeeping and amenities needs.
  • Refilled or replenished cleaning supplies and restocked housekeeping carts.
  • Coordinated daily housekeeping, errands and meal preparation for individuals under care.
  • Addressed maintenance and housekeeping duties for classroom, common use areas and playgrounds.
  • Restocked housekeeping cart with cleaning supplies, linens and consumables.
  • Supported property profit goals by monitoring and maintaining housekeeping budget targets.
  • Kept environment clean and organized through basic housekeeping.
  • Enforced property health and safety laws with housekeeping staff.
  • Verified room readiness for new guests by coordinating with housekeeping services.
  • Managed spaces with regular warehouse housekeeping and removed hazards impacting safety or performance.
  • Demonstrated initiative to complete housekeeping tasks with minimal supervision.
  • Coordinated staff schedules to meet forecasted housekeeping needs.

Housekeeping

Radisson
Los Angeles, CA
05.2016 - 11.2018
  • Duties included restocking supplies, making beds, replenishing linens and towels, cleaning rooms and halls, light dusting and vacuuming, and mopping

Housekeeping

University of Southern
Los Angeles, CA
01.2016 - 01.2018
  • Performed a combination of cleaning tasks to maintain cleanliness of a variety of commercial establishments, including hotels, clinics, and offices located on campus and in the surrounding area
  • Duties included restocking supplies, making beds, replenishing linens and towels, cleaning rooms and halls, light dusting and vacuuming, and mopping
  • Handled continuous housekeeping and daily checklists for reception, bathrooms and recovery areas.
  • Inspected facility bi-weekly to check on operations, housekeeping and maintenance.
  • Controlled safety risks and kept work areas presentable by directing regular housekeeping.
  • Upheld good housekeeping and safety standards consistently.
  • Completed housekeeping tasks for fully-functioning production environment.
  • Coordinated and directed personnel issues and housekeeping to support executives.
  • Managed housekeeping needs for clients, including laundering clothes and lines and completing grocery shopping.
  • Performed light housekeeping and cleaning duties.
  • Demonstrated initiative to complete housekeeping tasks with minimal supervision.
  • Demonstrated good housekeeping by regularly cleaning work areas, machines and equipment.
  • Minimized safety hazards with regular housekeeping around workspaces.
  • Upheld good housekeeping standards with regular cleaning and site organization.
  • Handled basic housekeeping needs for clients with limited mental or physical capacity.
  • Supervised department housekeeping, directing employees to keep areas clean, organized and free of safety hazards.
  • Assisted clients with medications, errands and housekeeping.
  • Supported property profit goals by monitoring and maintaining housekeeping budget targets.
  • Inspected guestrooms and public areas throughout facility and monitored housekeeping performance.
  • Delivered promised clean rooms on-time by collaborating closely between front desk and housekeeping staff.
  • Kept home environment safe and clean with daily attention to housekeeping needs.
  • Refilled or replenished cleaning supplies and restocked housekeeping carts.
  • Advised housekeeping staff regarding vacated rooms to initiate cleaning process.
  • Maintained 5S compliance and adhered to facility housekeeping standards.
  • Cleaned home, completed laundry and helped with daily routine housekeeping tasks.
  • Maintained high production levels with constant attention to housekeeping requirements like materials organization and trash removal.
  • Assisted with housekeeping and recycling efforts by collecting trash and baling cardboard.
  • Stayed on top of housekeeping requirements with regular schedules and organized assignments.

Education

High School - undefined

Susan Miller Dorsey High School
06-1991

Skills

Developed and maintained collaborative relationships with individuals on the autism spectrum, fostering an environment of trust and support

Achieved efficient material transport across warehouse through proficient operation of pallet jack Contributed to team success by assisting in loading and unloading goods Maintained equipment reliability to support uninterrupted daily operations

Streamlined communication processes to promote better collaboration among team members

Achieved operational efficiency through effective loading and unloading of materials Fostered a safe and organized work environment by collaborating with team members Contributed to on-time task completion by strictly following established procedures

Achieved efficient order fulfillment through effective product selection and gathering Enhanced inventory management by optimizing item organization for swift retrieval Contributed to a safe and clean workplace by collaborating with team members on maintenance efforts

Achieved enhanced collaboration and efficiency through effective coordination of team schedules Promoted team engagement and productivity by organizing impactful events Supported adherence to project timelines by expertly managing daily scheduling tasks

Delivered outstanding service, enhancing client satisfaction and building loyalty

Managed all aspects of event planning to ensure smooth and efficient operations

Analyzed financial data and executed budgeting strategies to maximize resource utilization and support organizational goals

Facilitated crisis intervention processes to manage and de-escalate high-stress scenarios

Achieved a high standard of cleanliness and organization in assigned areas, contributing to overall guest satisfaction Enhanced team efficiency in daily housekeeping tasks through proactive support Cultivated a welcoming environment for guests by delivering exceptional service

Monitored and executed preventive maintenance tasks to ensure peak operational efficiency of equipment

Achieved compliance with safety regulations through effective implementation of protocols Enhanced hazard identification and risk mitigation efforts across teams Improved staff preparedness and awareness through engaging safety training sessions

Conducted detailed cleaning operations to ensure optimal hygiene and cleanliness in facilities

Utilized a range of culinary techniques to design and prepare unique and creative dishes

Supervised daily routines and developmental activities for children, ensuring a safe and nurturing environment

Implemented financial oversight measures to maintain strict adherence to budgetary guidelines and constraints

Utilized language proficiency to improve interpersonal communication and foster collaboration in multicultural environments

Achieved operational efficiency by effectively organizing employee schedules Enhanced team collaboration through strategic coordination of shift changes and coverage Maintained precise records of employee availability and time-off requests, contributing to improved workforce management

Facilitated behavior modeling sessions aimed at strengthening team performance and promoting effective collaboration

Analyzed existing workflows and executed optimization strategies to boost overall operational performance

Fostered an environment of enthusiasm and commitment, driving staff to excel in their roles

Achieved a polished and well-maintained furniture presentation, contributing to client satisfaction Streamlined cleaning schedules and task assignments to optimize team efficiency Cultivated a tidy and inviting environment that enhanced client experiences

Achieved efficient material transport within warehouse through proficient forklift operation Contributed to improved inventory accuracy by ensuring careful handling of goods Promoted safety standards by executing regular equipment checks

Supervised inventory control processes and logistics coordination to optimize warehouse operations

Performed advanced word processing tasks to improve clarity, formatting, and presentation of documents

Implemented advanced computer skills to streamline processes and enhance overall productivity

Achieved efficient inventory management through effective operation of RF scanner Improved stock tracking and organization within the team Maintained high accuracy in records of scanned items, contributing to overall operational efficiency

Oversaw food preparation operations to ensure prompt and accurate meal service

Coordinated all aspects of event oversight, focusing on delivering seamless execution while meeting critical timelines

Conducted in-depth training sessions to improve staff skills and foster a high-performing team environment

Contributed to comprehensive documentation of wine history, enhancing educational initiatives on wine production and regional varieties Organized successful wine tasting events and historical exhibitions, promoting cultural appreciation and knowledge

Oversaw transportation planning and execution to guarantee punctual and streamlined travel arrangements

Managed appointment scheduling and coordination efforts to ensure optimal workflow organization

Conducted workshops and training sessions to foster skill advancement within the team

Identified maintenance needs through thorough facility inspections, contributing to enhanced safety compliance Promptly addressed issues in collaboration with teams, resulting in a safer and more functional environment for personnel

Enhanced customer satisfaction by matching clients with clothing and accessories that suit their personal style Delivered expert advice on fashion trends to enrich shopping experience Facilitated informed purchasing decisions for customers

Supervised laundry management processes, focusing on enhancing operational efficiency and ensuring adherence to quality protocols

Streamlined processes through meticulous organization strategies, significantly improving operational efficiency

Assisted elderly individuals with daily living activities, focusing on improving their daily routines and personal satisfaction

Coordinated oversight of facility operations, guaranteeing compliance with safety regulations and quality benchmarks

Achieved high levels of pet well-being and comfort through dedicated daily care and support Enhanced health by implementing effective feeding, grooming, and exercise practices Identified and addressed behavioral concerns, facilitating owner awareness and engagement

Achieved client fitness goals through personalized training sessions that fostered individual progress Enhanced group class dynamics by demonstrating exercises and delivering effective guidance Cultivated participant engagement and performance improvement through motivational support

Coordinated calendar activities to ensure optimal scheduling and improve overall productivity

Achieved enhanced collaboration and communication through successful organization of team-building activities Drove project success by fostering cooperative efforts among team members Promoted a positive work culture by nurturing team spirit and engagement

Achieved seamless project transitions by facilitating team adaptability to changing requirements Enabled colleagues to successfully navigate challenges through collaborative support Optimized scheduling processes to better meet the varied needs of the team

Achieved timely project delivery by expertly organizing production schedules Enhanced workflow efficiency through strategic resource coordination Maintained high-quality production standards, contributing to successful project outcomes

Achieved timely delivery of goods through effective coordination of logistics operations Enhanced process efficiency by collaborating with team members on best practices Maintained optimal stock levels through proactive inventory management

Achieved timely distribution of products through effective packaging support Contributed to quality control processes that maintained high product standards Fostered teamwork to consistently meet packaging deadlines

Achieved streamlined data analysis and reporting by guiding team members in Excel usage Drove project coordination through proficient spreadsheet management Improved data organization, resulting in enhanced accessibility for stakeholders

Organized and conducted interactive educational sessions, focusing on enhancing children's learning

Managed efficient delivery processes to maintain high levels of customer satisfaction

Implemented effective order picking strategies to guarantee timely processing of customer orders

Achieved efficient grocery procurement through effective selection and purchasing aligned with household needs Streamlined shopping processes by creating organized lists Enhanced budgeting efforts by conducting price comparisons and assessing product options

Supervised maintenance and repair activities, guaranteeing optimal operational efficiency of equipment

Analyzed various aspects of home conditions through comprehensive assessments to support property management decisions

Supervised detailed expense management activities, ensuring alignment with budgetary constraints and financial policies

Developed and facilitated first aid training sessions, equipping participants with essential emergency response skills

Coordinated and supervised activity operations, focusing on optimizing workflow and resource allocation

Oversaw safe transport and installation of artworks by adhering to established art handling procedures

Supervised financial compliance and efficiency through meticulous administration of budgetary processes

Achieved successful menu diversity by addressing dietary needs through collaborative efforts Enhanced event meal organization by supporting team initiatives Improved meal preparation efficiency by working closely with kitchen staff

Activated emergency response procedures to ensure safety compliance and effectively manage risk situations

Supervised financial management activities, focusing on maintaining fiscal integrity and meeting compliance requirements

Managed coordination of maintenance activities, focusing on enhancing operational efficiency

Engaged with guests to build rapport and improve the overall quality of service

Facilitated operational strategies within the team to strengthen collaboration and increase productivity

Oversaw functionality and upkeep of powered floor washers, ensuring efficient and effective cleaning results

Leveraged strong communication skills to promote seamless collaboration among team members

Supervised detailed record-keeping activities, focusing on maintaining precise and accessible data

Engineered and deployed cutting-edge alarm systems to strengthen security infrastructure

Analyzed productivity metrics to identify opportunities for enhancing operational effectiveness

Achieved consistent inventory levels through effective management of supply orders Enhanced team efficiency by tracking order statuses and delivery schedules Fostered strong vendor relationships to guarantee timely supply acquisition

Supervised procurement processes and maintenance protocols for safety equipment, guaranteeing compliance with industry regulations

Developed and enforced corrective measures to enhance efficiency across operational processes

Implemented communication frameworks that fostered teamwork and improved collaborative outcomes

Utilized advanced presentation techniques to enhance understanding of complex topics among stakeholders

Nurtured customer relationships to promote satisfaction and encourage long-term loyalty

Analyzed complex challenges and executed targeted problem-solving strategies to achieve resolution

Developed and implemented cleaning protocols to enhance overall workplace productivity

Performed in-depth analysis of customer complaints, pinpointing specific root causes to improve customer satisfaction

Mediated conflicts and facilitated discussions to strengthen team collaboration and cohesion

Achieved seamless user experiences through effective desktop computer setup and troubleshooting Enhanced team productivity by maintaining optimal hardware and software functionality Resolved technical issues promptly, contributing to overall workflow efficiency

Monitored and refined infection control protocols to safeguard patient health and adhere to regulatory standards

Achieved operational efficiency by effectively organizing employee schedules Enhanced team collaboration through strategic coordination of shift changes and coverage Maintained precise records of employee availability and time-off requests, contributing to improved workforce management

LANGUAGE

ENGLISH Fluent
Creole Fluent

ADDITIONAL INFORMATION

Authorized to work in the US for any employer, #readytowork

Timeline

Case Manager

LHH
09.2025 - Current

House Manager

First Rate Staffing
02.2023 - 02.2025

Residential Aide

Victory Starts Now
01.2023 - Current

Frontline Supervisor

United Parcel Service
10.2019 - Current

Housekeeping

Los Angeles Memorial Coliseum
06.2018 - 03.2020

Housekeeping

Radisson
05.2016 - 11.2018

Housekeeping

University of Southern
01.2016 - 01.2018

High School - undefined

Susan Miller Dorsey High School
Rozzi Rush