Ansley Ferreira Sosa

• Greeted clients and visitors, ensuring a welcoming atmosphere.
• Managed incoming calls, directing inquiries to appropriate departments.
• Scheduled appointments for staff and maintained calendar updates.

•Mailing important documents

• Organized and maintained office files for easy access and retrieval.
• Processed mail and packages, distributing them to relevant personnel.
• Coordinated meeting logistics, preparing rooms and necessary materials.
• Provided excellent customer service at all times while interacting with both internal and external customers.
• Composed and prepared routine correspondence, letters and reports with job-related software.
• Coordinated pick-up and delivery of express mail services.
• Maintained business office inventory and equipment by checking stock for needed supplies.
• Transmitted information or documents to customers through email, mailings or facsimile machine.

• Company Overview: Bakery
• Provided excellent customer service, addressing inquiries and resolving issues to ensure customer satisfaction.
• Demonstrated strong communication skills in effectively communicating with customers and providing assistance.
• Utilized problem-solving skills to handle customer complaints and find suitable solutions.
• Worked collaboratively with a team to maintain a positive and welcoming atmosphere for customers.
• Bakery

• Provided efficient and friendly checkout service to customers, accurately processing transactions and handling payments.
• Maintained a clean and organized checkout area, ensuring a positive shopping experience for customers.
• Assisted in restocking shelves and maintaining inventory to ensure product availability.