Ansley Hight
Cartersville,Georgia
Summary
Detail oriented and reliable customer service professional with hands on experience in cash handling and transaction accuracy. Known for excellent interpersonal and communication skills, strong problem solving abilities, and effective time management. Demonstrates adaptability and a genuine passion for delivering exceptional service. Eager to contribute and grow within a fast paced, dynamic environment as a General Service Representative.
Overview
2
2
years of professional experience
Work History
Server
Sidelines Grille
05.2024 - Current
- Managed multiple tables efficiently in a fast-paced environment, ensuring high-quality service and customer satisfaction
- Operated POS system to take orders, process payments, and handle special requests or complimentary items
- Collaborated with team members during peak hours and maintained clean, organized dining areas to support smooth operations
- Resolved customer concerns professionally and provided attentive, personalized service to enhance guest experiences
Nursery Assistant
Sam Jones Memorial United Methodist Church
10.2023 - Current
- Enhanced children's development by implementing age-appropriate educational activities and playtime
- Aided in conflict resolution among children using positive communication techniques that fostered empathy and understanding
- Contributed to the enhancement of fine motor skills with art projects, puzzles, and other hands-on activities
- Supported language development through regular storytelling sessions, sing-alongs, and rhyming games
- Maintained a safe and nurturing environment for young children, ensuring their physical, emotional, and mental wellbeing
Business Office
Reinhardt University
08.2024 - 12.2024
- Organized and maintained physical and digital filing systems, including sorting and managing important invoices and university records
- Entered numerical data and documentation into internal databases with accuracy and attention to detail
- Handled the transport and distribution of file boxes, categorizing contents by date for efficient archival and retrieval
Server
Applebee's Grill + Bar
01.2023 - 09.2023
- Delivered consistent, personalized service to returning guests, fostering customer loyalty and satisfaction
- Maintained composure and attention to detail during high volume periods, ensuring a smooth and enjoyable dining experience
- Resolved customer concerns promptly and professionally, helping to uphold the restaurant’s reputation
- Trained new team members on service standards and daily procedures to support overall team performance
- Accurately handled cash and card transactions, contributing to balanced end of day financials
Education
Bachelors Degree in Elementary Education -
Reinhardt University
Waleska, GA05-2027
Skills
- Reliable with a strong work ethic and attention to detail
- Effective team player in fast-paced environments
- Skilled in delivering exceptional, personalized customer service
- Accurate cash handling and payment processing
- Strong guest engagement and communication skills
- Proficient in point-of-sale (POS) system operation
Timeline
Business Office
Reinhardt University
08.2024 - 12.2024
Server
Sidelines Grille
05.2024 - Current
Nursery Assistant
Sam Jones Memorial United Methodist Church
10.2023 - Current
Server
Applebee's Grill + Bar
01.2023 - 09.2023
Bachelors Degree in Elementary Education -
Reinhardt University
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