Ansley Mendez
Houston ,TEXAS
Summary
Developed strong organizational and multitasking skills in fast-paced retail environment, seeking to transition into new field. Demonstrated ability to manage inventory and deliver exceptional customer service. Focused on leveraging these transferrable skills to make meaningful impact in new and challenging role.
Professional with strong background in ensuring efficient and accurate operations within utility environments. Known for reliability and adaptability, consistently meeting changing needs while maintaining high standards. Adept at team collaboration, problem-solving, and delivering results through effective communication and organizational skills. Skilled in inventory management, data entry, and customer service, contributing to operational excellence and team success.
Overview
3
3
years of professional experience
Work History
Utility Clerk
Northex Construction
Houston Tx
01.2025 - Current
- Processed utility bills and payments efficiently to maintain accurate account records.
- Assisted customers with inquiries regarding utility services and billing discrepancies.
- Collaborated with team members to streamline data entry procedures, enhancing overall accuracy.
- Maintained inventory of office supplies, ensuring availability for daily operations.
- Enacted overdue account collection procedures and negotiated adjusted payments through payment plans.
- Completed and updated residential and commercial utility records for over Number district customers.
Administrative Assistant
Builder Services Group
Houston Tx
11.2024 - 01.2025
- Managed scheduling and communication for team meetings and client appointments.
- Organized project documentation and maintained digital filing systems for easy access.
- Assisted in preparing reports and presentations, ensuring accuracy and consistency.
- Coordinated travel arrangements, including itineraries and accommodations for staff.
- Supported office operations by ordering supplies and maintaining inventory levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Service Advisor
Beck and Masten Buick GMC
Houston, TX
05.2023 - 09.2024
- Assisted customers in identifying service needs and recommended appropriate solutions.
- Coordinated service appointments, ensuring efficient scheduling and resource allocation.
- Managed customer inquiries, providing timely updates on service status and vehicle readiness.
- Collaborated with technicians to relay customer concerns and ensure accurate service execution.
- Educated customers on maintenance best practices and warranty coverage options.
- Streamlined communication processes between front desk and service bay to improve workflow efficiency.
Education
High School Diploma - Paralegal Studies
Harmony School Of Advancement
Houston, TXSkills
- Organizational proficiency
- Cash handling expertise
- Stocking and replenishment
- Merchandising strategies
- Database entry
- Administrative support
- Schedule and calendar management
- Telephone etiquette
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Utility Clerk
Northex Construction
01.2025 - Current
Administrative Assistant
Builder Services Group
11.2024 - 01.2025
Service Advisor
Beck and Masten Buick GMC
05.2023 - 09.2024
High School Diploma - Paralegal Studies
Harmony School Of Advancement