Ansley Stuckey
Stallings Motors
WHIGHAM,GA
12
years of professional experience
Detail-oriented automotive technician with expertise in advanced diagnostics and team collaboration. Proven ability to identify safety hazards and implement preventive maintenance strategies, enhancing vehicle reliability and customer trust.
Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Work History
Automotive Technician
8 Months- Diagnosed mechanical issues using advanced diagnostic tools and software.
- Performed routine maintenance tasks, including oil changes and tire rotations, ensuring vehicle reliability.
- Assisted senior technicians in complex repairs, enhancing knowledge of automotive systems.
- Collaborated with team members to streamline service processes, improving workshop efficiency.
- Conducted thorough inspections of vehicles to identify safety hazards and recommend necessary repairs.
- Implemented preventive maintenance strategies that reduced repeat service visits for clients.
- Trained new technicians on equipment operation and safety protocols, fostering a culture of learning.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.
- Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
- Mitigated potential warranty claims through close inspections of newly serviced vehicles prior to their return to customers.
Service Advisor
6 Years 9 Months- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Coordinated service appointments, ensuring optimal scheduling to enhance workflow efficiency.
- Communicated repair recommendations clearly to customers, fostering trust and transparency.
- Assisted technicians with diagnostic processes, improving turnaround times for vehicle repairs.
- Implemented process improvements that streamlined service operations, reducing wait times for customers.
- Analyzed customer feedback to identify service trends, driving enhancements in overall customer satisfaction.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Supported overall team success by assisting coworkers with complex customer inquiries and providing backup during peak periods.
- Promoted additional services based on individual customer needs, increasing overall revenue without compromising integrity or trustworthiness.
- Delivered prompt service to prioritize customer needs.
- Created and maintained detailed database to develop promotional sales.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
Technician
4 Years 4 Months- Diagnosed and repaired vehicle issues using advanced diagnostic tools and equipment.
- Collaborated with team members to streamline repair workflows and improve service efficiency.
- Maintained up-to-date knowledge of automotive technologies and manufacturer guidelines.
- Trained junior technicians on best practices for repairs and customer service protocols.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Checked, repaired and repacked survival equipment to meet specifications.
- Researched and implemented new technologies and equipment.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Education
Master Technician - Automotive
High School Diploma
Skills
Strong work ethic
Changing tires
Attention to detail
Engine repair
Safety awareness
Problem-solving
Time management
Preventive Maintenance
Troubleshooting skills
Customer service
Vehicle inspection
System repairs
Team collaboration
Electrical failure repairs
Customer relations
Electrical experience
Rebuilding engines
Advanced diagnostics
Physical stamina
Estimating work
Electrical systems
Work Planning and Prioritization
Quality assurance
Maintaining records
Maintenance scheduling
Manual transmissions
Inventory organizing
Issue resolution
Customer relationship management (CRM)
Safety protocols and procedures
Multitasking and organization
Verbal and written communication
Timeline
Automotive Technician
Stallings Motors
02.2026 - CurrentRead More
Service Advisor
Riverbend CDJR
05.2019 - 02.2026Read More
Technician
Dean Chrysler
08.2014 - 12.2018Read More
Stellantis
Master Technician from Automotive
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Cairo High School
High School Diploma
Read More