Anson Hall
Operations Leadership
Greensboro,NC
Summary
Seasoned Operations Manager and talented leader with over 20 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
Work History
Operations Manager/Ramp Agent
FedEx Express
10.2015 - Current
- Responsible for leading employees to ensure customer satisfaction by moving all shipments on time and damage free while observing company and regulatory policies and procedures.
Life Insurance Sales
Independent Life Insurance Agent
07.2013 - 10.2015
- Protecting families and companies from the monetary consequences of death.
Director of Operations
Charlotte Metro Hyperbarics
06.2011 - 06.2015
- Responsible for operations, marketing, and new business development for a health care company.
Loss Prevention
Lowes Home Improvement
08.2006 - 08.2009
- Managed expenses, inventory, shrink, and safety in multiple stores across North Carolina to maximize profit.
Supervisor
United Parcel Service
06.2003 - 12.2006
- Prepared and implemented action plans to ensure the service center achieves planned productivity, load average, cube utilization, and service targets.
Education
Bachelor of Science in Business Administration - Entrepreneurship
08.2009 - 05.2011
Associates of Arts in Business Administration - undefined
08.2007 - 05.2009
Skills
Excellent leadership skills working with superiors, subordinates, and peers
20 years of experience performing analytical duties with project experience in operations and organizational skills
Strong ability to work collaboratively in a fast-paced environment, dynamic environment
Process oriented and loves to drive change
Excellent communication skills in writing and in public speaking
10 years of project planning, delegating tasks, developing leads, and holding people accountable
Maintained a multi-location VPN network with local server
Proficient in Microsoft Office
Knowledge of SAP in addition to other ERP's, EAM's, and CRM's
Excellent PC skills within all Microsoft Windows OS versions
Seasoned photoshop as well as other Adobe Creative Cloud Apps, and Directors Suite video editing software
References
Will be furnished upon request.
Timeline
Operations Manager/Ramp Agent - FedEx Express
10.2015 - Current
Life Insurance Sales - Independent Life Insurance Agent
07.2013 - 10.2015
Director of Operations - Charlotte Metro Hyperbarics
06.2011 - 06.2015
The University of North Carolina at Greensboro - Bachelor of Science in Business Administration, Entrepreneurship
08.2009 - 05.2011
Guilford Technical Community College - Associates of Arts in Business Administration,
08.2007 - 05.2009
Loss Prevention - Lowes Home Improvement
08.2006 - 08.2009
Supervisor - United Parcel Service
06.2003 - 12.2006