ANSOYA GRACE
Indianapolis,IN
Summary
Top-performing banking professional with 20+ years of experience in consumer lending, home equity products, and branch operations. Proven record as a high-producing leader and lender with expertise in loan documentation, regulatory compliance, and closing readiness. Results-driven professional known for exceeding loan and revenue goals while maintaining strong credit quality and exceptional customer experience.
Overview
28
28
years of professional experience
Work History
Bank Manager
Centier Bank
01.2024 - Current
- Top-producing lender consistently exceeding consumer and home equity loan goals
- Originated and guided home equity loans and HELOCs from application through closing
- Reviewed loan documentation for accuracy, completeness, and compliance
- Partnered with underwriting, processing, and closing teams to meet funding timelines
- Drove branch growth through effective sales strategies and personalized financial solutions
- Resolved customer issues promptly while maintaining high service standards
Bank Manager, Vice President
Regions Bank
03.2023 - 01.2024
- Identified partnership opportunities and built strong business relationships
- Assessed employee performance and supported operational excellence
- Ensured compliance with lending policies and procedures
Branch Manager
Huntington National Bank
02.2020 - 03.2023
- Managed branch operations in compliance with regulatory and risk standards
- Developed internal partnerships to drive lending growth
- Recruited, coached, and supported staff to achieve performance goals
Market Leader IV, Vice President
Truist (formerly Branch Banking & Trust)
03.2008 - 02.2020
- Drove growth in consumer and business lending
- Developed tactics to increase assets and profitability while maintaining credit quality
- Led hiring, coaching, and performance management of branch teams
- Sterling Award recipient for exceeding branch and lending goals
Assistant Banking Center Manager, Officer
Bank of America
02.1998 - 03.2008
- Directed daily operations including branch sales, and customer service
- Supervised staff to ensure productivity and policy compliance
- Supported consumer lending, documentation review, and operational controls
Education
Seminole State College of Florida
Sanford, FLSkills
- Home Equity Loans & HELOCs
- Loan Origination, Documentation & Closing
- Regulatory Compliance & Risk Management
- Customer Relationship Management
- Sales Performance & Goal Achievement
- Staff Coaching & Operational Leadership
Timeline
Bank Manager
Centier Bank
01.2024 - Current
Bank Manager, Vice President
Regions Bank
03.2023 - 01.2024
Branch Manager
Huntington National Bank
02.2020 - 03.2023
Market Leader IV, Vice President
Truist (formerly Branch Banking & Trust)
03.2008 - 02.2020
Assistant Banking Center Manager, Officer
Bank of America
02.1998 - 03.2008
Seminole State College of Florida