ANSOYA GRACE
Indianapolis,IN
Summary
Top-performing banking professional with 20+ years of experience in consumer and business lending, home equity products, and branch operations. Results oriented achiever with proven ability to exceed targets and drive success in fast paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
28
28
years of professional experience
Work History
Bank Manager
Centier Bank
Indianapolis, IN
01.2024 - Current
- Led efforts for branch growth, successfully achieving targeted consumer and home equity loan goals
- Skilled in managing various responsibilities at once.
- Led branch operations to ensure compliance with banking regulations and internal policies.
- Drove branch growth through effective sales strategies and personalized financial solutions
- Resolved customer issues promptly while maintaining high service standards
- Built strong relationships with local businesses, fostering partnerships that benefited both parties.
Bank Manager, Vice President
Regions Bank
Indianapolis, IN
03.2023 - 01.2024
- Identified partnership opportunities and built strong business relationships
- Assessed employee performance and supported operational excellence
- Ensured compliance with lending policies and procedures
Branch Manager
Huntington National Bank
Franklin, IN
02.2020 - 03.2023
- Managed branch operations in compliance with regulatory and risk standards
- Developed internal partnerships to drive lending growth
- Recruited, coached, and supported staff to achieve performance goals
Market Leader IV, Vice President
Truist (formerly Branch Banking & Trust)
Altamonte Springs, FL
03.2008 - 02.2020
- Drove growth in consumer and business lending
- Developed tactics to increase assets and profitability while maintaining credit quality
- Led hiring, coaching, and performance management of branch teams
- Sterling Award recipient for exceeding branch and lending goals
Assistant Banking Center Manager, Officer
Bank of America
Lake Mary, FL
02.1998 - 03.2008
- Directed daily operations including branch sales, and customer service
- Supervised staff to ensure productivity and policy compliance
- Facilitated effective communication among team members resulting in a cohesive work environment.
- Developed tailored financial solutions for clients based on their unique needs and goals.
Education
Seminole State College of Florida
Sanford, FLSkills
- Consumer and Small Business Lending
- Regulatory Compliance & Risk Management
- Customer Service & Relationship Management
- Sales Performance & Goal Achievement
- Staff Coaching & Operational Leadership
Timeline
Bank Manager
Centier Bank
01.2024 - Current
Bank Manager, Vice President
Regions Bank
03.2023 - 01.2024
Branch Manager
Huntington National Bank
02.2020 - 03.2023
Market Leader IV, Vice President
Truist (formerly Branch Banking & Trust)
03.2008 - 02.2020
Assistant Banking Center Manager, Officer
Bank of America
02.1998 - 03.2008
Seminole State College of Florida