Antha Berteaux-Alcazar
Tacoma
Summary
I am an adaptable worker with a demonstrated ability to quickly grasp new concepts and skills along with being a reliable team player with flexibility and a strong focus on collaborative success. Committed to delivering exceptional customer service and creating satisfying experiences. Acknowledged by managers for providing top-notch support and demonstrating exceptional customer service skills. I maintain a positive attitude and the ability to remain calm and composed in a fast-paced work environment.
Overview
6
6
years of professional experience
Work History
Hostess/Busser
Mexico Magico
04.2026 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Completed daily side work and opening and closing duties without fail.
- Monitored dining area for guest needs and addressed concerns promptly.
Shift Lead Position
Social Tacoma, WA
04.2023 - Current
- In this position I greeted customers and provided details on menu items, including seasonal flavors, allergens, and topping options
- Monitored amounts of all ice cream flavors and replace when depleted
- Operated cash register, taking payments and issuing receipts
- Demonstrated continuous knowledge of menu and service offerings, including promotional products and new flavors
- Promoted to a shift lead position where I ensured efficiency throughout my shift, productivity, and customer satisfaction along with overseeing coworkers on shift.
- (253)327-1803
Child caregiver
Tacoma, WA Employer Jess Chev
07.2020 - 09.2020
- In this position two young children were cared for
- I had good communication with parents regarding the children’s needs and routine
- Set enforced rules to maintain children’s safety and created welcoming, caring environments for the children
- Sanitized dishes, tabletops, toys, and frequently touched surfaces
- Prepared healthy food and beverages for children based on dietary guidelines
- +1(253)592-0685
Education
High School Diploma -
Dolores Silas Highschool
Tacoma, WA06.2024
Skills
- Fluent Spanish
- Food Handlers
- Excellent attention to detail
- Ability to work in a high volume shop
- Equipment/Store cleaning
- Licensed Driver
- Hospitality
- Customer service
- Effective multitasking
- Phone etiquette
Timeline
Hostess/Busser
Mexico Magico
04.2026 - Current
Shift Lead Position
Social Tacoma, WA
04.2023 - Current
Child caregiver
Tacoma, WA Employer Jess Chev
07.2020 - 09.2020
High School Diploma -
Dolores Silas Highschool