Service Technician with a proven track record at AutoNation Chrysler Dodge Jeep RAM Katy, excelling in problem resolution and equipment inspection. Recognized for enhancing customer satisfaction through timely service and adherence to safety protocols. Skilled in preventive maintenance and committed to quality assurance, ensuring high standards in all installations.
Overview
6
6
years of professional experience
Work History
Service Technician
AutoNation Chrysler Dodge Jeep RAM Katy
02.2022 - Current
Explained diagnostic findings to customers and outlined repair or service options.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Inspected equipment to diagnose operational issues.
Adhered to safety protocols and policies to reduce workplace hazards.
Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
Increased customer satisfaction by providing timely and efficient service for various technical issues.
Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
Evaluated systems according to predetermined checklist and noted issues.
Solar Panel Installer
Ridgeline Renewables
09.2019 - 12.2021
Installed solar panels on multiple residential and commercial properties to meet customer requirements.
Assembled, wired and connected solar panels to existing components and systems.
Ensured safety compliance by following industry guidelines during all installations and maintenance tasks.
Used drawings, schematics, and instructions to properly install PV systems in accordance with codes and standards.
Maintained high-quality installations by performing routine inspections, identifying defects, and correcting any issues promptly.
Developed efficient installation techniques to decrease labor time.