Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Aguilar

San Diego,California

Summary

Dynamic Guest Advocate with a proven track record at Target, excelling in guest relations and enhancing satisfaction through exceptional communication and personalized service. Demonstrated stress tolerance and flexibility during peak seasons, contributing to a positive shopping experience and efficient store operations. Trained new staff, fostering a collaborative team environment.

Overview

3
3
years of professional experience

Work History

Guest Advocate

Target
11.2021 - 04.2024
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
  • Optimized store operations by assisting with opening or closing procedures as needed.
  • Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
  • Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
  • Maintained a clean and inviting store environment, contributing to a pleasant shopping experience for guests.
  • Trained new personnel regarding company operations, policies and services.

Seasonal Worker

Party City
09.2021 - 10.2021


  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
  • Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
  • Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.
  • Assisted in maintaining a clean and organized store environment, resulting in increased sales and positive customer feedback.

Education

Mission Bay High
San Diego, CA
2021

Skills

  • Exceptional communication
  • Strong empathy
  • Stress tolerance
  • Guest relations
  • Flexible schedule

Timeline

Guest Advocate

Target
11.2021 - 04.2024

Seasonal Worker

Party City
09.2021 - 10.2021

Mission Bay High

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Anthony Aguilar