Anthony Aguirre
Miami,FL
Summary
Dedicated retail associate with proven skills in customer engagement and complaint resolution. Known for a positive demeanor and strong team collaboration, consistently enhancing customer experiences in fast-paced environments.
Overview
1
1
Language
3
3
years of professional experience
Work History
Retail Associate
Fanatics
Miami, FL
03.2025 - Current
- Assisted customers with product selections and inquiries in a fast-paced environment.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Resolved customer complaints effectively, promoting positive shopping experiences.
- Processed transactions accurately using point-of-sale systems and cash registers.
- Maintained store organization and cleanliness to enhance customer experience.
- Restocked shelves with merchandise to ensure product availability for customers.
- Stocked shelves with merchandise, ensuring neatness and accessibility for customers. while maintaining neat and orderly a store.
- Collaborated with team members to create engaging in-store promotions and displays.
Greeter
Kaseya Center
Miami, FL
04.2023 - 09.2025
- Welcomed guests and ensured a friendly atmosphere at events.
- Managed guest check-in processes to streamline entry flow.
- Assisted patrons with directions and inquiries throughout the venue.
- Provided information on upcoming events and facility amenities to guests.
- Handled guest feedback and concerns promptly for improved satisfaction.
- Monitored crowd behavior to ensure safety and comfort for all attendees.
- Cleaned and organized front entry area to enhance guest experience.
- Offered customer support by directing to designated locations and connecting with specific personnel.
Education
Bachelor of Arts - Digital Journalism
Florida International University
Miami, FL08-2026
Associate of Arts - Psychology
Miami Dade College
Miami, FL12-2024
Skills
- Customer service
- Product knowledge
- In-store promotions
- Visual merchandising
- Customer engagement
- Customer assistance
- Project management
- Team collaboration
- Digital communication
- Verbal and written communication
- Approachability
- Self-directed learning
- Reliability
- Self-directed learning
- Verbal and written communication
Languages
Spanish
Professional
Timeline
Retail Associate
Fanatics
03.2025 - Current
Greeter
Kaseya Center
04.2023 - 09.2025
Bachelor of Arts - Digital Journalism
Florida International University
Associate of Arts - Psychology
Miami Dade College