Anthony Alvarez
Los Angeles,CA
Summary
Dynamic Logistics Manager with a proven track record at AEBT Investments, enhancing customer satisfaction through optimized delivery routes and effective team management. Skilled in fleet dispatch and client relationship management, I consistently focused on self-improvement, while ensuring regulatory compliance, showcasing strong leadership and decision-making abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Logistics Manager
AEBT Investments
09.2024 - Current
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
Delivery Driver
AEBT Investments
11.2017 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Associate
In N Out Burger
02.2017 - 03.2018
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Life Agent
The PHP Agency
02.2016 - 07.2017
- Delivered exceptional customer service by maintaining regular communication with clients regarding policy updates or changes.
- Developed targeted marketing materials, enhancing brand awareness and generating interest in life insurance products among potential clients.
- Sales, marketing, recruiting, and promotions for business and personal growth seminars.
- Increased client satisfaction by providing tailored life insurance solutions based on individual needs and goals.
Education
No Degree - Administration of Justice
Los Angeles Valley College
Van Nuys, CA06-2026
Skills
- Warehouse management
- Distribution management
- Shipment tracking
- Team management
- Work delegation
- Fleet dispatch
- Client relationship management
- Leadership
- Driving
- Decision-making
Certification
-Certified Defensive Driving Course
- Traffic Accident Scene Investigation Course (TASI) by LAPD West Traffic Division
Languages
English
Timeline
Logistics Manager
AEBT Investments
09.2024 - Current
Delivery Driver
AEBT Investments
11.2017 - Current
Associate
In N Out Burger
02.2017 - 03.2018
Life Agent
The PHP Agency
02.2016 - 07.2017
No Degree - Administration of Justice
Los Angeles Valley College
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