Anthony Asuncion
East Brunswick,NJ
Summary
Dedicated Banker/Teller with proven skills in transaction processing and customer relationship management. Experienced in promoting financial products and delivering exceptional service to enhance customer satisfaction. Working all over the Middlesex region engaging with a large dynamic of customers in English and Spanish.
Overview
5
5
years of professional experience
Work History
RRT (Banker/Teller)
PNC Bank
Middlesex Region, NJ
07.2025 - Current
- Processed transactions including deposits, withdrawals, and loan payments accurately.
- Opened new accounts for customers, including checking accounts, savings accounts and certificates of deposit.
- Assisted clients with account openings and inquiries efficiently.
- Explained banking products and services such as checking accounts, savings accounts, loans and credit cards to potential customers.
- Promoted banking products and services, strengthening customer relationships and increasing engagement.
- Educated clients on digital banking tools for improved access and convenience.
- Satisfied customers by consistently delivering fast, knowledgeable services for diverse banking needs.
- Sold, upsold, and cross-sold financial products to bank customers, contributing to achievement of revenue targets.
- Recommended financial products to prospective customers, driving branch sales and supporting portfolio growth.
- Attended weekly meetings with branch managers to discuss goals related to sales targets.
Customer Service Associate
WAWA
North Brunswick Township, NJ
08.2021 - 09.2025
- Assisted customers with inquiries, enhancing their understanding of products.
- Handled cash transactions and processed payments accurately.
- Maintained cleanliness and organization of service area to create a welcoming environment.
- Collaborated with team members to streamline operations and improve service delivery.
Customer Service Associate
Paris Baguette
North Brunswick & Princeton NJ, NJ
02.2023 - 10.2024
- Resolved customer complaints and escalated issues.
- Engaged with customers to promote loyalty programs, increasing participation.
- Assisted customers with inquiries, enhancing their understanding of products.
- Greeted customers and identified their needs.
- Maintained cleanliness and organization of work area to enhance efficiency.
Education
High School Diploma -
New Brunswick High School
New Brunswick NJ06-2022
Skills
- Transaction processing
- Account management
- Financial product promotion
- Cash handling
- Digital banking tools
- Customer relationship management
- Team collaboration
- Client education
Languages
English
Native/ Bilingual
Spanish
Full Professional
Timeline
RRT (Banker/Teller)
PNC Bank
07.2025 - Current
Customer Service Associate
Paris Baguette
02.2023 - 10.2024
Customer Service Associate
WAWA
08.2021 - 09.2025
High School Diploma -
New Brunswick High School