Anthony Atkinson
Los Angeles,CA
Summary
Personable Parking Enforcement Officer with a multi-year background serving. Capable of working in a team environment or independently. Adept at patrolling an assigned area to observe automobiles, motorcycles, and commercial vehicles. Observant and watchful to enforce related local regulations and ordinances and maintain high safety standards. Experience patrolling on foot and in a vehicle. Looking to take on more responsibilities.
Overview
20
20
years of professional experience
Work History
Parking Enforcement Officer
LAZ Parking
Burbank, California
02.2024 - Current
- Enforced state and municipal parking regulations in designated areas to maintain order and compliance.
- Educated the public on parking regulations and provided guidance on parking inquiries from residents and visitors.
- Collaborated with local law enforcement to address recurring parking issues effectively.
- Documented incidents and violations accurately for record-keeping purposes.
- Provided support during community events by managing traffic flow and parking logistics.
- Utilized two-way radio communication to relay pertinent information and receive instructions to and from dispatch personnel, leadership, and fellow parking enforcement officers.
- Monitored assigned for unauthorized vehicles or suspicious activity and reported findings to management.
- Resolved customer disputes concerning citations or fines incurred.
- De-escalated confrontations involving members of the public.
- Conducted safety briefings to educate facility staff members on safe work practices with special attention to the driving aspects of parking enforcement.
- Assisted in the training of junior parking enforcement officers.
- Volunteered ideas to management to help increase team safety and efficiency.
Medical Office Specialist
Access One Medical
El Paso, TX
06.2015 - 12.2023
- Effectively managed patient anxiety while collecting blood samples, andministering vaccines, and performing EKGs.
- Managed comprehensive case management for a monthly caseload of 100+ patients, facilitating the entire process from initial intake to final service delivery.
- Ensured compliance by accurately completing and processing I-9 documentation to provide proof of employment eligibility for civilian contractors.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Acted as a liaison between the CONUS Replacement Center at Fort Bliss, civilian contractors, and their contracted companies.
- Exchanged daily correspondence with company program managers to provide real time status updates on their employees' progress.
- Acted as the primary contact for the company Accounts Payable department to ensure all outstanding invoices were settled.
- Managed a team of drivers to deliver timely, reliable, safe, and secure non-emergency transport for patients.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Maintained smooth flow of examinations to keep appointments on schedule.
- Adhered to HIPAA requirements to complete and safeguard medical records, securing patient information to maintain confidentiality.
- Interviewed patients to complete case histories and intake forms.
- Prepared laboratory
- Routed laboratory or diagnostic results to appropriate staff.
Air Traffic Control Specialist
United States Air Force, USAF
05.2006 - 12.2011
- Evaluated the progress of flights by using radar, computers or visual references to monitor and direct aircraft positions, aeronautical information, navigational charts and weather conditions.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
- Effectively communicated with pilots to provide guidance through assigned airspace while adhering to strict safety requirements.
- Alerted airport response personnel to crisis situations and handled incoming medical and other emergency landings.
- Arranged aircraft diversions and suggested flight plan alternatives.
Education
Associate of Applied Science - Medical Laboratory Technology
Southwest University At El Paso
El Paso, TX07-2015
Diploma - Medical Assisting
Kaplan College - El Paso
El Paso, TX, US01-2014
Skills
- Strong Leadership Skills
- Conflict De-escalation
- Public Relations
- Knowledge of Parking Codes and Citation Issuance
- Multitasking and Organization
- Detail-Oriented
- Proficient in Google Sheets and Microsoft Office Suite (Excel and Word)
- Time Management
- Records Maintenance
- Written and Verbal Communication
- Phone and Email Etiquette
- Task Prioritization
Timeline
Parking Enforcement Officer
LAZ Parking
02.2024 - Current
Medical Office Specialist
Access One Medical
06.2015 - 12.2023
Air Traffic Control Specialist
United States Air Force, USAF
05.2006 - 12.2011
Associate of Applied Science - Medical Laboratory Technology
Southwest University At El Paso
Diploma - Medical Assisting
Kaplan College - El Paso