Anthony Barbosa
San Antonio,TX
Summary
Vigilant Security Officer known for high productivity and efficient task completion. Specialize in surveillance, risk assessment, and emergency response coordination. Excel in communication, teamwork, and adaptability, ensuring swift decision-making and effective problem-solving in critical situations. Committed to maintaining safety and security with focus on integrity and professionalism.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Security Officer
AMERICAN GI FORUM
San Antonio, TX
03.2023 - Current
- Conduct regular security patrols to ensure the safety and well-being of residents within the shelter
- Maintain strict access control and security of all entrances to prevent unauthorized entry
- Monitor resident activity to enforce shelter rules and promote a secure environment for overnight stays
COVID-19 Screener/Security Supervisor
WhiteHawk Worldwide
San Antonio, TX
08.2020 - Current
- Conduct comprehensive health screenings for individuals entering healthcare facilities, ensuring adherence to established safety protocols
- Utilize personal protective equipment effectively to maintain a safe environment for employees, patients, and law enforcement personnel
- Monitor and enforce entry guidelines as part of a comprehensive effort to mitigate the spread of COVID-19 within the hospital setting
Uber Driver
Uber
San Antonio, TX
06.2016 - 09.2020
- Provided reliable and prompt transportation services to a diverse clientele, ensuring passengers reached their destinations safely and efficiently
- Maintained a consistent record of excellent customer service, as evidenced by a perfect five-star rating based on passenger feedback
- Demonstrated strong navigation skills and local area knowledge, facilitating seamless and timely travel for all service users
Repossession Agent
Interstate Adjusters
San Antonio, TX
01.2019 - 05.2020
- Located and recovered vehicles from delinquent accounts, ensuring adherence to legal and company policies
- Coordinated safe transport of repossessed vehicles to designated storage facilities
- Facilitated the return process for debtors, liaising with financial institutions to authorize vehicle release
Cable Technician/Installer (Tech2)
Spectrum
San Antonio, TX
06.2017 - 01.2019
- Installed cable TV, high-speed internet, and home phone systems, ensuring all services were fully operational and met company standards for quality
- Achieved service certification, demonstrating proficiency in technical skills and commitment to customer satisfaction
U.S Soldier
U.S Army Reserves
San Antonio, TX
12.2012 - 12.2018
- Managed vehicle fleet maintenance, ensuring operational readiness and adherence to safety protocols
- Conducted large vehicle operations, proficiently transporting equipment to various units with a focus on efficiency and time management
- Executed loading and unloading procedures, utilizing forklifts for the safe handling of heavy equipment
- Provided leadership to subordinates, fostering a cohesive and disciplined unit through effective guidance and mentorship
Car Salesman
Affordable Auto Sales
San Antonio, TX
12.2016 - 06.2017
- Assisted customers in identifying and choosing vehicles that best matched their needs and preferences
- Successfully facilitated the vehicle purchase process, ensuring customer satisfaction and loyalty
DirecTV Technician
Mastec
San Antonio, TX
09.2015 - 11.2016
- Executed installation, upgrades, and service calls for satellite television systems, ensuring adherence to technical standards and licensing requirements
- Maintained a strong commitment to quality, demonstrating patience and thoroughness in all tasks, resulting in consistent customer satisfaction
- Leveraged technical expertise and interpersonal skills to clearly communicate with customers, effectively addressing inquiries and fostering positive relationships
Lead Generation Specialist
Harland Clarke
San Antonio, TX
01.2015 - 09.2015
- Conducted in-depth needs assessments for medium to large businesses, identifying specific voice and data requirements to tailor service pitches effectively
- Utilized advanced interpersonal and persuasive communication skills to engage potential clients and articulate service value propositions
Research Interviewer
Nielson Market Research
San Antonio, TX
01.2015 - 09.2015
- Conducted detailed surveys on media consumption habits, including radio, television, newspapers, and internet usage, ensuring comprehensive data collection for market analysis
- Demonstrated strong persuasion and interpersonal skills, consistently volunteering for additional shifts and achieving performance goals that led to the receipt of incentive rewards
Direct Sales Representative Solution Provider
Argenta Field Solutions
San Antonio, TX
01.2014 - 01.2015
- Excelled in direct sales of telecommunications packages, including TV, Internet, and home phone services, demonstrating strong product knowledge and customer engagement techniques
- Earned a rapid promotion within the first week due to exceptional sales performance and quick mastery of company protocols
Crew Member
Little Caesar's Pizza
06.2011 - 07.2012
- Provided exceptional customer service, managed point-of-sale transactions, and maintained cleanliness standards, while efficiently preparing and serving high-quality menu items in a fast-paced environment at Little Caesar's Pizza
Education
High school or equivalent -
John Jay High School
San Antonio, TX01.2013
Skills
- Cabling
- Coax
- Security
- Customer Service
- Sales
- Leadership
- Typing (40 WPM)
- Direct Sales
- Inside Sales
- Attention to detail
- Conflict resolution
- Report writing
- Emergency response
- Communication skills
- Teamwork
- Problem-solving abilities
- Surveillance skills
- Premises patrol
- Visitor tracking
- Crisis management
Certification
- EPA Type2 HVAC technician certification, EPA (2013)
- Class B (2018)
- Guard Card (2020)
- Driver's License (2013)
Timeline
Security Officer
AMERICAN GI FORUM
03.2023 - Current
COVID-19 Screener/Security Supervisor
WhiteHawk Worldwide
08.2020 - Current
Repossession Agent
Interstate Adjusters
01.2019 - 05.2020
Cable Technician/Installer (Tech2)
Spectrum
06.2017 - 01.2019
Car Salesman
Affordable Auto Sales
12.2016 - 06.2017
Uber Driver
Uber
06.2016 - 09.2020
DirecTV Technician
Mastec
09.2015 - 11.2016
Lead Generation Specialist
Harland Clarke
01.2015 - 09.2015
Research Interviewer
Nielson Market Research
01.2015 - 09.2015
Direct Sales Representative Solution Provider
Argenta Field Solutions
01.2014 - 01.2015
U.S Soldier
U.S Army Reserves
12.2012 - 12.2018
Crew Member
Little Caesar's Pizza
06.2011 - 07.2012
High school or equivalent -
John Jay High School