Melvin Hawkins
Frederick
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Responsible Installation Helper enthusiastic about developing knowledge of field. Adept at listening and following directions. Prepared to offer many years of related experience to hardworking team.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Security Installation Helper
SkyHop
Frederick
06.2025 - 10.2025
- Installed security systems at residential and commercial properties.
- Conducted thorough site assessments to determine security needs.
- Maintained and repaired existing security equipment as needed.
- Ensured compliance with local regulations and safety standards.
- Provided ongoing technical support for system users post-installation.
- Installed and repaired enterprise access controls, analog, digital CCTV and network configurations.
- Tested equipment, connections and signals to verify security system functionality.
- Repaired malfunctioning equipment as needed or replaced it when necessary.
- Troubleshot technical issues with existing security systems.
- Operated hand and power tools for assembling various components on site.
- Followed detailed instructions from lead installers for optimal execution of tasks.
Sales Associate
Walmart
Frederick
04.2024 - 03.2025
- Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction
- Maintained store cleanliness and organization on sales floor.
- Stocked shelves and ensured product displays were appealing and accessible.
- Provided product knowledge to customers to enhance their shopping experience.
- Collaborated with team members to achieve daily sales goals and objectives.
Cable Technician/Installer
Jtek
Greenville
07.2021 - 10.2023
- Install, terminate, test, and troubleshoot copper and fiber products in accordance with standards; areas include cameras, pre-wiring buildings, home theaters, speakers, cabling, wifi, etc.
- Provide high level service and educate on use of equipment to all customers and business partners.
- Maintain, secure, and account for equipment inventories.
- Read/interpret system installation drawings and design packages.
- Diagnosed and repaired cable service issues efficiently on-site.
- Operated specialized tools for cable splicing and testing effectively.
Warehouse Worker
The Coca-Cola Company
Tampa
06.2019 - 03.2020
- Operated forklifts and other warehouse equipment to safely load, unload, and transport materials
- Picked and packed orders with high attention to detail, ensuring accuracy in product selection and packaging
- Received incoming shipments, inspected contents for damage or defects, and verified quantities against purchase orders
Education
Associate's Degree - Information Technology
DeVry University
Chicago, Remote 01.2024 - 03.2026
Skills
- Network Support
- Troubleshooting
- Cabling
- Microsoft Office
- LAN
- Forklift
- Low Voltage
- Windows
- Customer service
- Network troubleshooting
- Team collaboration
- Attention to detail
- Technical support
- Visual merchandising
- Service oriented
- Reliable and punctual
- Reading comprehension skills
- Verbal and written communication
- Multi-tasking strength
- Problem-solving
- Positive and professional
- Meeting deadlines
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Security Installation Helper
SkyHop
06.2025 - 10.2025
Sales Associate
Walmart
04.2024 - 03.2025
Associate's Degree - Information Technology
DeVry University
01.2024 - 03.2026
Cable Technician/Installer
Jtek
07.2021 - 10.2023
Warehouse Worker
The Coca-Cola Company
06.2019 - 03.2020