Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anthony Barragan

San Jose,CA

Summary

Customer-focused professional with successful 8+ years in automobile industry. Dynamic successful applying Management and expertise in busy business environment.

Overview

18
18
years of professional experience

Work History

Office Manager/ Diagnostic Technician

Barragan Transmissions
San Jose, CA
06.2005 - 01.2023

Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.

  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Compared vendor prices and negotiated for optimal savings including scanner subscriptions ATF, Tools, and shop supplies.
  • Coordinated special projects and managed schedules for all High Performance/Tow Specific units.
  • Analyze vehicle data using advanced diagnostic firmware as well as VCI update using Autel. Diag Functions are available using Snap-on edge, Apollo, and Solus not
  • Corrected faults and maximized performance by rebuilding Transmission and/or individual component calibration.
  • Replace brake pads and rotors, exhaust gasket, and other systems on variety of cars but limited only to euro.
  • Maintained awareness of vehicle market needs and TSB relation.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Analyzed vehicle check engine systems (ABS,BCM,ECU,TCM,TPMS,SAS,DPF) via computer-aided testing to determine appropriate repair. not many MB or BMW
  • Explained estimates and determined repair timelines to manage customer expectations. Lead Advisor/Tech for all HP,TOW,3-4 speed conversion projects including parts order.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Inspected transmission for conformance to standard Shift algorithm.
  • Coordinated with parts department to determine availability of necessary components and special order budget range on certain vehicles.
  • Transmission Adapt reset & throttle position re-learn including dual clutch
  • Assessed work orders and determined appropriate methods of repairs.
  • Performed test such as: misfire, all speed senor data to determine area of fault if no check engine.

Education

High School Diploma -

Genesis High School
San Jose, CA
06.2005

Skills

  • Customer Relations
  • Written Communication
  • Business Administration
  • Workflow Planning
  • Billing and Invoicing
  • Engine Maintenance
  • Diagnostic Evaluation
  • Diesel DPF Services
  • Automatic Transmissions
  • Labor Costs
  • Operating Diagnostic Equipment
  • Disease Treatment
  • Office Meetings
  • Specialized Care

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Office Manager/ Diagnostic Technician

Barragan Transmissions
06.2005 - 01.2023

High School Diploma -

Genesis High School
Anthony Barragan