Blas Yenzzy Castro
International Ocular Center
Miami,FL
3
years of professional experience
Detail-oriented Office Administrator experienced in implementing procedures that drive operational improvements and enhance patient satisfaction. Managed efficient office administration and team coordination through strong organizational skills and clear communication. Committed to fostering a productive work environment and optimizing office operations.
Work History
Office Manager/Office Medical Biller/Medical Records and Health Information Technician
1 Year 1 Month- Coordinated scheduling for patient appointments, optimizing clinic efficiency and patient satisfaction.
- Implemented office procedures that improved communication among departments and streamlined workflows.
- Managed daily office operations, ensuring smooth workflow and efficient resource allocation.
- Oversaw inventory management, maintaining supplies to support clinical staff and operational needs.
- Analyzed operational processes, identifying areas for improvement to increase overall productivity.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Behavior Specialist
2 Years- Implemented individualized behavior intervention plans to support client development.
- Collaborated with multidisciplinary teams to assess and address behavioral challenges.
- Monitored client progress and adjusted strategies based on observations and data analysis.
- Conducted training sessions for staff on effective behavior management techniques.
- Maintained accurate documentation of client interactions and interventions for compliance purposes.
- Engaged families in treatment planning to ensure consistent support across environments.
- Utilized data collection tools to evaluate the effectiveness of behavior interventions regularly.
- Evaluated the effectiveness of behavior interventions using data-driven approaches, making adjustments as needed to ensure success.
Education
Associate of Arts - Art History
Skills
Customer service
Office management
Organizational skills
Office administration
Data entry
Customer relations
Oral and written communication
Insurance billing
Scheduling and calendar management
Administrative support
Document management
Medical billing
Clerical support
Claims processing
Relationship building
Mail handling
Appointment setting
Scheduling coordination
Languages
Spanish
Native or Bilingual
Timeline
Office Manager/Office Medical Biller/Medical Records and Health Information Technician
International Ocular Center
02.2025 - 03.2026Read More
Behavior Specialist
Suarez Behavioral Services
11.2022 - 11.2024Read More
Fashion Institute of Technology
Associate of Arts from Art History
Read More