ANTHONY BASS
Deltona
Summary
Field service professional with proven track record in technical diagnostics and repair. Adept at delivering reliable solutions and maintaining high standards in service delivery. Strong focus on team collaboration and achieving results with flexibility to adapt to changing needs. Skilled in equipment maintenance, technical troubleshooting, and customer relations.
Overview
10
10
years of professional experience
Work History
Field Service Technician
Dynamic Equipment Group LLC
09.2022 - Current
- Responded quickly to maintenance requests or repairs for customers.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
- Managed on-site and off-site installation, repair, maintenance.
Field Mechanic
Brockman Site Development
10.2020 - 08.2022
- Assessed equipment (CAT) to troubleshoot, diagnose, and repair problems with different systems
- Inspected heavy equipment to identify and handle diverse maintenance needs
- Coordinated supplies and parts orders to manage specific repair actions for customers
- Welded new parts into place to return equipment to full function
- Fabricated specific components to complete skilled repairs and general maintenance actions
- Ran engine diagnostics with computer-controlled testing equipment and used calibration devices to diagnose faults and identify the required repairs
- Used hoists and lifts to move the heavy equipment's components, including engines and transmissions
- Tested the performance of mechanical products and equipment after repairs to check their conformance with specifications
Field Mechanic
Action Equipment Rental LLC
10.2018 - 09.2020
- Utilized downtime to perform routine tasks, preventing service delays
- Supported operations with consistent maintenance and updates of work orders
- Maintence reports, safety checks etc etc
- Maintained good working relationship with co-workers and management
- Completed all service calls in a timely manner to achieve customer satisfaction
Mechanic
High Reach2 LLC
06.2015 - 09.2018
- Troubleshot and diagnosed problems with equipment such as boom lifts and telehandlers, independently resolving the routine issues and organizing more advanced repairs
- Performed tests after repairs to verify resolution of issues
- Maintained safe work environment by ensuring adherence to all established safety guidelines and keeping clean, clutter-free workspace
- Ensured proper operation of equipment by performing regular maintenance and repairs
Education
High School Diploma -
Oviedo High School
Oviedo, FL05.2007
Skills
- Problem-solving
- Positive attitude
- Troubleshooting and repair
- Field repairs
Timeline
Field Service Technician
Dynamic Equipment Group LLC
09.2022 - Current
Field Mechanic
Brockman Site Development
10.2020 - 08.2022
Field Mechanic
Action Equipment Rental LLC
10.2018 - 09.2020
Mechanic
High Reach2 LLC
06.2015 - 09.2018
High School Diploma -
Oviedo High School
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