Anthony Becerra
Anaheim,CA
Summary
To use my knowledge and mechanical skills to obtain a position and grow with a company. Hardworking skilled in troubleshooting and analysis. Accustomed to drafting and maintaining detailed service reports. Personable and customer-focused with passion for fostering loyalty and satisfaction.
Overview
6
6
years of professional experience
Work History
Service Technician
The Irvine Company Apartment Communities
Irvine, CA
11.2020 - Current
- Evaluated systems according to predetermined checklist and noted issues.
- Facilitated maintenance team training procedures to align with company standards.
- Efficiently troubleshot and repaired equipment to cut company costs and maximize productivity.
- Demonstrated increased knowledge of company products and equipment.
- Explained diagnostic findings to customers and outlined repair or service options.
- Promotes positive, proactive customer interactions to make their Irvine Company experience of the highest quality.
- Performs service requests, unit turns and preventative maintenance work throughout the community.
- Ensures community common areas and grounds are maintained according to company standards; conducts inspections, identifies and resolves any hazards.
- Performs work using safe work practices. Ensures completion of safety training and actively investigates and mitigates risks.
- Maintain inventory of parts and appliances; conduct general maintenance and maintain orderliness of facilities.
- Completes property preventative maintenance and preventative maintenance on required systems and equipment.
- Performs porter functions as necessary.
Delivery Manager
CORT Business Services Corporation
Paramount, CA
07.2014 - 06.2017
- Job description Consisted of, Check furniture to ensure acceptable condition for delivery prior to loading truck. Accurately and Safely load truck, Scanning and checking items against lease Agreement. Deliver and install furniture in a safe manner and within agreed upon time frame.Report all pick-up and delivery issues to dispatch and record information on paperwork. Perform PM services on trucks every before route to ensure truck is running at company standard.
Delivery Driver
Team Amvets
Long Beach, CA
08.2012 - 07.2014
- Communicated customer complaints, requests and feedback to company management for swift resolution. Loaded truck and properly secured items to prevent damage for over deliveries. Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery. Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules. Completed on-time deliveries by choosing best and most efficient routes. Recorded each delivery using proper paperwork before leaving warehouse. Run PM on truck before leaving warehouse, make sure truck is running to company standard.
Education
High School Diploma - undefined
Villa Park High School
Villa Park, CA2012
General Studies
Orange Coast College
Costa Mesa, CASkills
- Install
- PMP
- Leadership
- Lift up to 100 lbs
- Vehicle inspections
- Route planning
- Excellent geographical skills
- Exceptional customer service
- Excellent sense of direction
- Fast learner
Timeline
Service Technician
The Irvine Company Apartment Communities
11.2020 - Current
Delivery Manager
CORT Business Services Corporation
07.2014 - 06.2017
Delivery Driver
Team Amvets
08.2012 - 07.2014
High School Diploma - undefined
Villa Park High School
General Studies
Orange Coast College
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