Anthony Borges
Naples,FL
Summary
Accomplished AC Comfort Consultant with a proven track record at Haines AC and Refrigeration, enhancing client relationships and securing repeat business through expert problem-solving and advanced communication. Specialized in quality assurance and HVAC systems, achieving significant improvements in energy efficiency and customer satisfaction. Demonstrates exceptional teamwork and attention to detail, driving operational excellence and innovative comfort solutions.
Overview
13
13
years of professional experience
Work History
Air-conditioning-sales-technition
Best Home Services
05.2011 - 10.2021
- Show up within time frame promised to customer.
- Diagnose reason for ac failure.
- Look for any underlying reasons for ac failure.
- Communicate and explain why ac system failed.
- Listen to any concerns or issues customer may have with ac system.
- Have solutions to all issues as well as recommendations to prevent any unnecessary break downs.
- Generate revenue through providing solutions and recommendations.
AC Comfort Consultant
Haines AC and Rfridgeration
11.2021 - 03.2023
- Developed strong relationships with clients, resulting in increased repeat business and referrals.
- Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
- Negotiated contracts successfully with suppliers to secure favorable pricing on high-quality materials without sacrificing product performance or longevity.
- Maintained up-to-date knowledge of industry trends, products, and technologies to better serve clients'' needs.
- Generated leads through networking events, trade shows, and strategic marketing efforts targeted at potential clients seeking comfort solutions.
- Skilled at identifying client pain points, offering tailored solutions that address those concerns effectively.
AC Comfort Consultant
Service Experts
05.2023 - 09.2023
- Skilled at identifying client pain points, offering tailored solutions that address those concerns effectively.
- Provided expert recommendations on HVAC equipment, insulation, and other home upgrades for optimal comfort levels.
- Educated homeowners on the benefits of energy-efficient products and how they can contribute to long-term cost savings while improving comfort levels within the home environment.
- Conducted thorough home evaluations to identify areas for improvement in energy efficiency and comfort.
Cool Comfort Specialist
Dr. Kool
09.2023 - Current
- Followed all company policies and procedures to deliver quality work.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Conducted in-depth market research for identifying new business opportunities.
- Led quality assurance efforts, maintaining high standards for all products and services.
- Conducted regular reviews of operations and identified areas for improvement.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
AC Apprenticeship And EPA Licence Type : Universal
Tri County Apprenticeship Program
San Jose, Ca2004
High School Diploma -
Live Oak High School
Morgan Hill, CA2001
Skills
- Customer Relations
- Management collaboration
- Quality Assessment
- Quality Assurance
- Advanced Communication
- Expert Problem Solving
- Expert in Service Titan
- System installations
- HVAC Systems
- Teamwork and Collaboration
- Attention to Detail
Timeline
Cool Comfort Specialist
Dr. Kool
09.2023 - Current
AC Comfort Consultant
Service Experts
05.2023 - 09.2023
AC Comfort Consultant
Haines AC and Rfridgeration
11.2021 - 03.2023
Air-conditioning-sales-technition
Best Home Services
05.2011 - 10.2021
AC Apprenticeship And EPA Licence Type : Universal
Tri County Apprenticeship Program
High School Diploma -
Live Oak High School