Motivated and detail-orientated. I graduated with a bachelor’s degree in Cybersecurity and over two years of hands-on IT experience in a fast-paced enterprise environment. Proven ability to manage, secure and support over 500 workstations and an end-user base of 300+ employees singlehandedly. Adept at identifying vulnerabilities, enforcing security protocols, and ensuring system integrity across diverse infrastructures. Now I am seeking to apply my technical skills and operational experience to proactively defend organizational assets and support mission-critical cybersecurity initiatives.
Support nine different clinics with IT support
Communicat with end users to quickly and effectively solve their IT concerns
Effectively manage ticket queue and remain organized
Help support fellow desktop support members
Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
Gathered medical information, dental health history and vitals from patients.
Built loyal patient following and retained return patients by providing empathetic and caring service.
Maintained master calendar and scheduled new appointments based on provider availability.
Designed and distributed comprehensive syllabi at beginning of each term.
Assessed students' knowledge and skills through assignments and exams.
Used individualized instruction techniques to educate students on patient observation, assessment, decision-making and health teaching.
Taught students how to intervene in medical emergencies and how to perform head to toe assessments.
Held clinical simulation projects and provided each student with individual feedback.
Relayed feedback on clinical settings' effectiveness in enabling students reach course and program goals.
Managed daily operations by delivering laboratory instruction, curriculum implementation, student advisement and continuous improvement of industry best practices.
Eliminated learning gaps and effectively instructed students by developing IEPs, utilizing wide variety of teaching aids and leveraging motivational and implementation strategies.
Monitored process indicators, instruments, gauges and meters to detect and report faults.
Turned valves and started pumps to regulate flows of gases, liquids, slurries or powdered materials.
Collected product samples by turning bleeder valves or lowering containers into tanks to obtain oil samples.
Planned movement of products through lines to processing, storage and shipping units by utilizing knowledge of interconnections and capacities of pipelines.
A+ Core 1 CompTia https://www.certmetrics.com/comptia/candidate/requirements.aspx April 2023