Anthony Broadway
Fresno
Summary
Versatile professional skilled in customer service, leadership, and training. Excels in delivering exceptional experiences, developing effective programs, and ensuring operational accuracy across diverse settings.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Delivery Driver
Amazon DSP
Fresno
08.2024 - 12.2024
- Delivered packages efficiently across designated routes using company vehicles.
- Communicated with dispatch regarding route changes and delivery updates.
- Maintained accurate delivery logs and reports for tracking purposes.
Assistant Coach
Cano Bros Boxing
Fresno
12.2022 - 05.2024
- Led daily practice sessions focused on mastering proper techniques, fostering skill development.
- Collaborated with head coach to develop tailored training programs, improving boxers' performance.
- Instructed students in boxing techniques and discipline, enhancing skills across Fresno County and surrounding areas.
Brand Ambassador
Balanced Comfort
Fresno
08.2022 - 12.2022
- Engaged customers through product demonstrations and interactive experiences.
- Educated consumers about brand values and product benefits effectively.
- Collaborated with marketing team to create impactful promotional materials and campaigns.
- Identified and engaged potential customers for HVAC services through targeted outreach efforts.
Canvasser
Street Level Strategy
Fresno
10.2022 - 11.2022
- Conducted door-to-door outreach to connect with community members and raise awareness.
- Established strong relationships with residents to advance organizational objectives.
- Cultivated community engagement to enhance effectiveness of state election initiatives.
- Collected feedback to enhance local program effectiveness and awareness.
Membership Advisor
Mayweather Boxing + Fitness
Clovis
09.2021 - 03.2022
- Developed personalized fitness plans based on member goals and needs.
- Guided new members through onboarding process and fitness program selection.
- Provided exceptional customer service to enhance member experience and satisfaction.
Education
Bachelor of Arts - Visual and Performing Arts
Grambling State University
Grambling, LA12-2018
Skills
- Logistics management
- Route optimization
- Customer support
- Cash handling and cashiering
- Point of sale (POS) systems
- Log entry documentation
- Microsoft Office
- Team leadership
- Assistant manager
- Sales strategies
- Customer engagement
- Upselling techniques
- Typing 55 wpm
Certification
- Team Lead, 02/01/19
- * Certified Samsung Technical Advocate | Technology Sales Credential
* Certified Responsible Vendor | Compliance & Regulation Protocol
Personal Information
## TECHNICAL SKILLS & TOOLS
* Software & Systems: Microsoft Office Suite (Word, Excel, PowerPoint), POS Cash Systems, CRM Databases, Fleet Tracking Apps
* Administrative Capabilities: Typing speed of 55 WPM, Executive Rescheduling, Professional Copywriting, Auditing & Discrepancy Tracking
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I am a dynamic Team Leader and Strategic Communicator who thrives at the intersection of business operations, community engagement, and the creative arts. Armed with a Bachelor’s Degree in Visual and Performing Arts, I have spent over a decade turning public presentation and creative problem-solving into measurable business results. My professional background spans scaling high-impact marketing campaigns as a Senior Brand Ambassador, managing cross-functional teams of sales professionals, and building tailored educational programs for youth across Fresno County. Whether I am directing team workflows, executing complex logistics, or presenting a premium brand to hundreds of daily clients, I bring high energy, real-time crisis management, and unparalleled public-facing confidence to the table
Authorized To Work: US
Timeline
Delivery Driver
Amazon DSP
08.2024 - 12.2024
Assistant Coach
Cano Bros Boxing
12.2022 - 05.2024
Canvasser
Street Level Strategy
10.2022 - 11.2022
Brand Ambassador
Balanced Comfort
08.2022 - 12.2022
Membership Advisor
Mayweather Boxing + Fitness
09.2021 - 03.2022
Bachelor of Arts - Visual and Performing Arts
Grambling State University