Anthony Brothers
Little River,SC
Summary
Dynamic professional with a proven track record in customer service and relations, notably at Bass Pro Shops. Excelled in enhancing customer retention and satisfaction through targeted marketing campaigns and personalized interactions. Skilled in cash handling and POS operations, demonstrating exceptional work ethic and team collaboration. Achieved notable improvements in customer engagement and loyalty.
Overview
2025
2025
years of professional experience
Work History
Cashier/Stock
Big Lots
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Relations
Bass Pro Shops
03.2021 - 11.2024
- Managed customer relations on ongoing basis to maximize customer retention.
- Developed targeted marketing campaigns for specific customer segments, increasing engagement rates.
- Improved customer satisfaction by addressing and resolving their concerns in a timely manner.
- Increased customer loyalty through the development of personalized relationships with clients.
- Made customers aware of current and new programs and services.
- Created activities and engagements to enhance customer experience, knowledge, and patronage.
Cashier/Stock
Columbia Sportswear
12.2020 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Nitro High School
Nitro, WVCybersecurity
Horry-Georgetown Technical College
Conway, SCSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Team collaboration
- Customer relations
- Cash register operation
- Product knowledge
- Merchandise restocking
- POS system operations
- Identification checks
- Proficient in software
Timeline
Customer Relations
Bass Pro Shops
03.2021 - 11.2024
Cashier/Stock
Columbia Sportswear
12.2020 - 11.2021
Cashier/Stock
Big Lots
Nitro High School
Cybersecurity
Horry-Georgetown Technical College