Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Brown

Harrison,OH

Summary

Dynamic and detail-oriented professional with a proven track record at DB Schenker, excelling in job efficiency and problem-solving. Adept at coordinating shipments and enhancing customer satisfaction through effective communication. Recognized for implementing quality control measures that significantly reduced shipping errors, ensuring timely and accurate deliveries.

Overview

10
10
years of professional experience

Work History

Warehouse Associates

DB Schenker
08.2024 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.

Shipping Clerk/ Driver

Wiseway Supply Co.
06.2019 - 07.2024
  • Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
  • Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
  • Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
  • Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
  • Consistently met customer satisfaction goals through diligent attention to detail and commitment to delivering high-quality service in every shipment handled.

Delivery Coordinator

Lowe's Home Centers, LLC
02.2015 - 06.2019
  • Inspected merchandise for damage and accuracy against order documents.
  • Maintained detailed records of all shipments, utilizing advanced database software systems for accurate reporting purposes.
  • Regularly communicated with customers regarding shipment updates and anticipated arrival times, fostering positive relationships built on trust and transparency.
  • Consulted with customers about delivery and order preparation requests.
  • Reduced late deliveries by closely monitoring driver progress and proactively addressing potential delays.
  • Streamlined communication between drivers and warehouse staff, ensuring timely deliveries.
  • Scheduled deliveries, monitored progress and communicated updates to customers.
  • Managed, transmitted and filed delivery paperwork.

Education

N/A - Natural Resources Management

Hocking College
Nelsonville, OH
09.1989

Skills

    Job efficiency

    Detail oriented

    Good communication skills

    Patience

    Problem solving

Timeline

Warehouse Associates

DB Schenker
08.2024 - Current

Shipping Clerk/ Driver

Wiseway Supply Co.
06.2019 - 07.2024

Delivery Coordinator

Lowe's Home Centers, LLC
02.2015 - 06.2019

N/A - Natural Resources Management

Hocking College

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Anthony Brown