Eager Learner with a strong work ethic and exceptional organizational skills, developed at New York Athletic Club - Travers Island. Enhanced guest and members experiences through proactive problem-solving and teamwork. Delivered outstanding service by maintaining cabana cleanliness and managing inventory efficiently. Recognized for reliability and active listening, consistently exceeding expectations in customer service. Developed strong customer service and organizational skills in hospitality environment, seeking to transition into new field. Proven ability to maintain high standards of cleanliness and guest satisfaction as well as being a team play. Awarded Employee of the Week 3x, with commendations from club members for maintaining a highly attentive and professional presence during shifts. Prepared to apply these skills to make a positive impact in a new environment.
Work History
Cabana Attendant
New York Athletic Club- Travers Island
Pelham, NY
05.2025 - 10.2025
Demonstrated strong multitasking skills by managing multiple task simultaneously while delivering exceptional service levels to members.
Assisted guest and members with special request or accommodations, demonstrating flexibility and commitment to outstanding service.
Monitored inventory of towels and recreational equipments to ensure availability, while coordinating the daily setup including check-ins and checkout, and staging of cabanas prior to opening.
Maintained cleanliness and organization of cabana area to enhance members and guest experience.